Director Catering & Conference Services na Makeready LLC

The Greenleigh - Opening Spring 2026

The Director of Catering & Conference Services is responsible for leading the catering and conference service operations to ensure the successful planning, coordination, and execution of meetings, events, weddings, and social functions. This role requires a strong leader with a keen eye for detail, a commitment to service excellence, and the ability to build and maintain strong client relationships. The Director of Conference Services will work closely with Sales & Marketing, Food and Beverage, and Operations to ensure each event exceeds client expectations while meeting profitability goals. 

Requested Tasks:  

• Provide strategic direction and leadership to the Catering & Conference Services team.
• Develop and implement departmental goals aligned with hotel sales and revenue targets.
• Coach, mentor, and manage a high-performing team; oversee recruitment, training, and development.
• Oversee the planning and execution of all group events, meetings, banquets, weddings, and conferences.
• Ensure all client needs and event logistics are clearly communicated and executed to standard.
• Collaborate with culinary and banquet teams to design menus and floorplans.
• Build and maintain long-term relationships with key clients, event planners, and vendors.
• Resolve guest issues and ensure client satisfaction before, during, and after events.
• Maintain accurate records of contracts, event details, and billing.
• Ensure compliance with local health, safety, and alcohol service regulations.
• Participate in hotel leadership meetings and contribute to overall property strategy.

Requested Capabilities: 

• Minimum 5–7 years of experience in catering, conference services, or event management in a hotel or resort environment.
• At least 3 years in a leadership role.
• Proven ability to manage multiple events simultaneously with attention to detail.
• Strong organizational, negotiation, and interpersonal skills.
• Proficient in event management software (e.g., Marriott CITY or similar).
• Flexibility to work evenings, weekends, and holidays as business needs require.
• Personable, professional and approachable personality
• Required to stand and walk for long periods of time
• Must be able to lift objects weighing up to 50 pounds

As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority. 

We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.

Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.