Home Care Director - NE Dallas na Caring Senior Service

Caring Senior Service of NE Dallas | Home Care Director | Richardson, TX

Full-Time | Monday–Friday, 8am–5pm | Hybrid Role | Starting at $45,000/per year

Caring Senior Service of NE Dallas is seeking a dynamic, mission-driven Home Care Director to lead and elevate our local office. This is a high-impact leadership opportunity for someone with strong business acumen, hands-on care experience, and the ability to inspire and manage a growing team in a compassionate, mission-focused environment.

What You’ll Do:

As Home Care Director, you will oversee and optimize all aspects of local operations—from care coordination to financial performance—while fostering a client-centered culture. Leading with empathy and excellence, you’ll ensure the agency consistently meets regulatory requirements and upholds the high standards of Caring Senior Service.

This role is ideal for a seasoned leader with a background in healthcare management, operations, or a related field—someone who can drive team performance, support business growth, and deliver outstanding client outcomes.

Key Responsibilities:

Strategic Operations & Leadership

• Drive operational excellence through planning, audits, system oversight, and process improvements

• Inspire and lead a team of office staff and caregivers, promoting accountability and growth

• Lead by example, fostering a culture of service leadership, integrity, and high performance

Client & Caregiver Relations

• Conduct in-home consultations and safety assessments with compassion and precision

• Ensure caregivers are trained, supported, and delivering high-quality service

Compliance & Risk Management

• Ensure ongoing compliance with all state, federal, and local regulations

• Maintain all required licenses, accreditations, and documentation

Financial & Business Oversight

• Manage billing, payroll, and collections

• Monitor budgets and margins to ensure sustainable growth and profitability

Marketing & Community Engagement

• Act as the local face of the agency—developing referral relationships, representing the brand, and driving local outreach

• Lead local marketing efforts and sales strategies to grow the agency and reach more families in need

What We’re Looking For:

Leadership Experience:

• Minimum of 5+ years in a management or director-level role, ideally within healthcare, home care, or a related service-based industry

• Proven experience in leading high-performing teams or departments

• Background in marketing and/or sales is strongly preferred

Skills & Attributes:

• Self-starter with excellent problem-solving, communication, and decision-making skills

• Organized, adaptable, and results-oriented

• A leader who leads by example—with empathy, integrity, and a drive for excellence

Physical Requirements:

• Able to lift up to 50 lbs, stand/sit for extended periods, and drive as needed

• On-call duties required, including occasional nights and weekends

Why Join Caring Senior Service?

At Caring Senior Service, you don’t just manage operations—you create meaningful impact. We are a mission-driven organization focused on helping seniors remain healthy, happy, and at home. As Agency Director, you will:

• Lead with purpose—directly improving the lives of seniors and their families
• Shape the future of our NE Dallas location, with the autonomy to build and grow
• Be part of a trusted national brand with 30+ years of excellence in senior care
• Enjoy a collaborative, supportive culture that values innovation and leadership

This is more than a job. It’s a chance to lead with heart, grow a business, and be a vital part of something that truly matters.

Apply Today & Join Our Mission in Helping Seniors Remain Healthy, Happy, and at Home!