On-Highway Segment Strategist na Dtna

Inside the Role

The On-Highway Segment Strategy team is responsible for driving Voice-of-Customer feedback for our Heavy Duty On-Highway Segments, to the marketing, Platform Product Strategy, and engineering organizations. We work closely with DTNA internal sales organization to leverage customer and dealer feedback to understand market needs and get project specific feedback early in the roadmap process.

In this position you will be responsible for supporting and understanding the Cascadia customer needs, business priorities and segment opportunities. Through your market, product, and segment knowledge you will play a key role in driving innovation in our product portfolio to ensure continued DTNA dominance in the On-Highway Segment.

The ideal candidate is passionate about, and embraces, collaboration across the organization, understands that our success is tied to our customer and dealer success, and can see the big picture for the industry through the on-going technology evolution.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

What You Drive at DTNA

• In collaboration with the Platform Product Strategy teams, develop short and long-term strategic product plans and promote related product improvement activities to internal stakeholders.
• Analyze disparate data sources (both qualitative and quantitative) to strategically create and support business cases that cast the vision and strategy for the future On-Highway portfolio
• Support Platform Strategy through the Design Request Form (DRF) process by providing necessary guidance and customer insights.
• Support Platform Strategy in the development of major product projects – Product Action Requests (PARs) – defining the market potential, business case, and investment requirements.
• Initiate new On-Highway product option requests – NOWs – based on customer need and segment growth potential; provide feedback for prioritization of the request and ensure cross-functional alignment
• Collaborate with Platform Product Strategy, Compliance, and DTNA sales organizations to ensure DTNA’s products comply with current and future federal and local regulations.
• Provide valuable input for product and segment roadmapping process to ensure that the organization is aligned on customer needs.
• Conduct market research and data analysis to understand market trends and segment insights that allow us to drive business strategy for emerging technologies.
• Gain expertise on competitor products and industry trends in emerging technologies to develop SWOT analyses.
• Support DTNA sales organization as needed in customer meetings, presenting relevant product updates.
• Work collaboratively with the Vocational Segment Strategy team to align on product positioning and segment strategies across the entire Freightliner and Western Star brands.
• Identify customers and specs/serial numbers to fulfill pre-series requirements on projects. Collect follow-up customer feedback following pre-series truck delivery.
• Provide support and develop technical product content as needed, including white papers, in-depth specification guidance, training content, as needed.
• Support Product and Brand Marketing teams in go-to-market activities for product and option launches, including support in identifying key features, advantages and benefits of the new products, appropriate launch timing alignment, and required efforts to assure a successful launch.
• Support planning and execution of the On-Highway Customer Council (OHCC).
• Support relevant trade shows, industry events, dealer training events, and customer ride-and-drives as needed.

Knowledge You Should Bring

• Bachelor’s degree and minimum 3-4 years of relevant experience OR 8 years of relevant experience in lieu of degree
• Strong project management skills
• Efficient in M365 suite – especially building PowerPoint presentations and working with datasets in Excel
• Strong presentation skills and high comfort level with public speaking
• Be flexible, with willingness to pivot depending on market or DTNA needs
• Comfortable navigating through unchartered territories for the industry
• Travel approximately 15-25% of the time
• An attached resume is required

Exceptional Candidates Might Have

• Previous experience working with emerging technology topics
• Expertise in the On-Highway Heavy Duty Truck market, including experience with customers, dealers, and spec’ing
• Efficient utilizing Tableau
• Strong technical aptitude

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Fort Mill, SC US, Portland, OR US. Relocation assistance is not available for this position.

Schedule Type:

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

• This position is not open for Visa sponsorship or to existing Visa holders
• Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
• Final candidate must successfully complete a criminal background check
• Final candidate may be required to successfully complete a pre-employment drug screen
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO - Disabled/Veterans

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.

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