Multi-Line Claim Consultant (mid to senior level Adjuster) 

Location: 100% Remote (Flexible Time Zones)
Schedule: Monday–Friday, 8:00 AM–4:30 PM (37.5 hours/week, flexible)
Salary Range: $75,000–$85,000 annually
Employment Type: Full-Time, Exempt
Desk Type: Multiple account desk
Jurisdictions: National accounts; home state or DHS adjuster license required
Travel: Minimal (less than 10%) for occasional team meetings, file reviews, or training

Build Your Career With Purpose at CCMSI

At CCMSI, we don’t just process claims—we support people. As a leading Third Party Administrator and a certified Great Place to Work®, we offer manageable caseloads, employee ownership, and a collaborative culture. Our employee-owners are empowered to grow, contribute, and make a meaningful impact.

CCMSI is seeking an experienced Multi-Line Claim Consultant to join our national claims team. This role is designed for seasoned adjusters with 5+ years of experience handling complex, litigated claims — not a consulting or risk management role. You’ll manage a diverse desk of multi-line claims across multiple jurisdictions, ensuring quality outcomes while providing guidance to less experienced adjusters.

This fully remote position offers the opportunity to work with national accounts across varied industries, with flexibility to align to your time zone.  Minimal travel may be required for team meetings or file reviews.

Please Note:
This is a role for experienced claims adjusters with 5+ years of multi-line adjusting experience. It is not a risk management or consulting position. Candidates must hold at least a valid home state or DHS adjuster license (additional state licenses are preferred).

• Investigate, evaluate, and adjust complex multi-line claims (including litigated matters) with minimal supervision.

• Establish and manage reserves, review and authorize payments, and negotiate settlements within authority levels and corporate standards.

• Oversee litigation strategies, attend hearings or mediations as needed, and collaborate with legal counsel and outside vendors.

• Monitor subrogation and recovery opportunities for assigned claims.

• Maintain timely and effective communication with clients, claimants, attorneys, and other stakeholders.

• Provide mentorship and share technical expertise with other adjusters on the team.

• Support client claim reviews and training sessions as requested.

• Ensure compliance with CCMSI claim handling standards, client instructions, and jurisdictional requirements.

What You’ll Bring
Required:

• 5+ years of multi-line claims adjusting experience (GL, BI, PD, premises liability, products liability, auto, etc.)

• Valid home state or DHS adjuster license (additional state licenses preferred)

• Strong litigation management skills and ability to negotiate settlements

• Excellent written and verbal communication skills

• Strong organizational, analytical, and time management abilities

Nice to Have:

• Third Party Administrator (TPA) experience (highly preferred)

• Experience in crop/agricultural claims

• Bachelor’s degree or professional certifications (e.g., SIP designation)

• Proficiency with Microsoft Office and claims management systems

How We Measure Success

Performance in this role is typically measured by:

• File quality audits

• Timely diary entries and documentation

• Claim resolution outcomes and client feedback

• Adherence to client-specific handling requirements

What We Offer

• 4 weeks of PTO + 10 paid holidays in your first year

• Medical, Dental, Vision, Life, and Disability Insurance

• 401(k) and Employee Stock Ownership Plan (ESOP)

• Internal training and advancement opportunities

• A supportive, team-based work environment

Compensation & Compliance

The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.

CCMSI offers a comprehensive benefits package, which will be reviewed during the hiring process. Please contact our hiring team with any questions about compensation or benefits.

Visa Sponsorship:
CCMSI does not provide visa sponsorship for this position.

ADA Accommodations:
CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. If you need assistance or accommodation, please contact our team.

Equal Opportunity Employer:
CCMSI is an Affirmative Action / Equal Employment Opportunity employer. We comply with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks are conducted only after a conditional offer of employment.

Our Core Values

At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:

• Act with integrity

• Deliver service with passion and accountability

• Embrace collaboration and change

• Seek better ways to serve

• Build up others through respect, trust, and communication

• Lead by example—no matter their title

We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you.

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