- Junior
- Process alterations, additions, new systems, upgrades, and renewals.
- Resolve problems, discrepancies, and answer questions in a manner agreeable to the company and the customer.
- Meet and exceed sales goals assigned.
- All other miscellaneous responsibilities and other duties as assigned.
- 1-2 years' experience in sales or customer service required.
- High school diploma or equivalent required.
- Effective sales, negotiation, customer service, and communication skills required.
- Superior organizational, follow up skills & positive attitude over the phone required.
- Ability to work independently and to be resourceful and creative required.
- Miscellaneous office skills required.
- Typing 35-40 wpm required.
- Frequent use of hands and fingers to operate a computer, phone, and other office or mobile technology.
- Ability to sit or stand for extended periods, depending on the nature of sales activity (e.g., desk work, in-person meetings, or trade shows).
- Clear speech and active listening skills required for phone and in-person communication.
- Often goal-driven and performance-focused with quotas, deadlines, and incentive structures.
- Potential for high call/email volume in inside sales roles; face-to-face interaction in outside sales roles.
- Standard business hours, though evening or weekend work may be required for client availability or events.
- Remote place of work should be appropriate noise level, distraction free & reliable Wi-Fi.
Join the Bay Alarm Family!
Come start or advance your career at Bay Alarm, the nation's largest independently owned security company. We prioritize internal growth for our employees and offer outstanding promotional opportunities. As a family-owned company we value work life balance. 15% of our employees have been with Bay Alarm for 15+ years! Work locally and make a difference in your community at one of our 16 branch locations across California, Arizona, and Washington.
All positions support Bay Alarm in our commitment to being our best at every opportunity, providing the expertise, technology, personalized service and support to keep our customers and their valuables safe.
We offer comprehensive benefits; medical, dental, vision, life insurance, and 401(k) with company match.
Bay Alarm is an Equal Employment Opportunity (EEO) employer. We value diversity and inclusion and strive to make every employee's experience here enriching.
Highlights Include:
- Paid Training and a Clearly Defined Career Path
- Sales Mentorship Training Program
- Take Home Company Vehicle with Gas Card or Mileage Reimbursement
- Alarm System Purchase Plan and Employee Discounts
- Benefits; medical, dental, vision, life insurance, long term disability
- 401(k) with a company match
- Employee Referral Bonus Program
- Flexible Spending Account
- Employee Assistance Program (EAP)
- Education Reimbursement
- Family Scholarship Programs
- Employee Resource Groups
- Community Service Programs
