DENTAL ASSISTANT na Whitman-Walker Health

Job Summary

Provides support in Dental Services by assisting the dentist and dental hygienist in all office locations and all office and clinical duties as necessary, following a patient-centered model. Supports the provision of efficient and high-quality dental services and facilitates access to dental care and attention to dental health

Primary Essential Duties

• Administrative Support

• Schedules patient appointments.

• Assists in the makeup of new patient charts and updates existing patient charts.

• Assists in filing duties associated with the daily clinical schedule.

• Assists in ordering and maintaining supplies as necessary. Chairside assistance to the dentist

• Sets up for patient appointments and cleans up after appointments, sterilizing and disinfecting equipment

• Assists patients in preparing for dental exams and procedures.

• Provides extra hands as necessary for dental procedures.

• Assists with general Medical Support functions and duties as necessary.

Knowledge, Skills, and Talents Required

• Knowledge of standard medical and dental office/clinic procedures

• Ability to conduct sensitive, empathetic interactions that respect the dignity and diversity of patients/clients/staff - including factors such as HIV status, race, ethnicity, ability, age, sexual orientation, and gender identity.

• Interpersonal skills necessary to de-escalate difficult client encounters.

• Ability to work in a multidisciplinary team structure by demonstrating the ability to collaborate and contribute to the team’s work.

• Ability to manage time and effort to meet strategic objectives.

• Knowledge of principles and processes for providing excellent customer service, both internal and external.

• Knowledge of all applicable WWH policies and procedures.

• Excellent oral and written communication skills.

• Fluency in medical and dental terminology.

• Knowledge of healthcare information systems with the ability to adapt to new electronic medical records and population health platforms.

Education and Experience Required

• Licensing/registration as a Dental Assistant in the District of Columbia is required.

• Experience working with an ethnically, culturally, and racially diverse work staff preferred; ability to work harmoniously with diverse groups of individuals required.

Whitman-Walker is an equal employment opportunity employer and does not discriminate against applicants, its employees, or former employees on the basis of race, color, religion, gender, marital status, sexual orientation, national origin, age, disability, veteran status, or gender identity. For accommodation in the application process, please contact Human Resources.