BILLING CLERK - FSI na Uwajimaya Inc

Description

About Us: Uwajimaya, a family-owned business, and a cornerstone of Asian grocery retailing since 1928, is seeking dedicated individuals to join our dynamic team. With a legacy of excellence and a commitment to providing exceptional customer experiences, Uwajimaya has grown to become the premier destination for Asian food culture in the Pacific Northwest.

Who We're Looking For: We are seeking individuals who are passionate about delivering excellent customer service, driven to excel in their roles, and motivated to contribute to our vibrant team. Whether you're a seasoned professional or eager to start your career, we welcome candidates from all backgrounds who share our enthusiasm for food, customer service, and Asian culture.

To thrive at Uwajimaya, you should embody our core competencies:

• Functional/Technical Skills: You possess the necessary functional and technical knowledge to perform your job at a high level.

• Customer Focus: You are dedicated to meeting customer expectations and requirements, using feedback for improvements, and building effective relationships based on trust and respect.

• Action Oriented: You enjoy working hard, are full of energy for challenging tasks, and seize opportunities with minimal planning.

• Peer Relationships: You can find common ground with peers, solve problems collaboratively, and are seen as a cooperative team player who encourages collaboration.

• Self-Development: You are committed to continuous self-improvement, adapt to different situations, and work to develop your strengths while addressing weaknesses.

We offer:

• A flexible, friendly, and diverse work environment

• Competitive starting wages

• Employee discounts on food and gift items

• Paid holidays from day one

• Excellent health benefits

• Retirement plan

• Paid time off

• Long term disability

• Life insurance

• Opportunities for growth and advancement

• Supplemental insurance options available

Position Summary:

Performs multiple data entries of customers' orders and invoices in a timely and accurate manner.  

Position’s Key Responsibilities:

• Input information for all orders to generate pick slips, bills-of-lading, and shipping labels.

• Reconcile all invoices with pick-slips and file all invoices.

• Ensure all customer accounts are updated and create new files as needed.

• Assign accurate general ledger account number and vendor number to each invoice. Check for extension requests and verify invoice amount and correct any errors against receiving voucher.

• Record or log all checks and cash received from customers in the system.

• Answer phone calls promptly, cheerfully and in a professional manner. 

• Transfer calls promptly and/or be able to take clear and accurate message(s).

• Provide good customer and public relations over the phone: create a good impression of FSI; provide information that will encourage customers to buy additional FSI products. 

• Other duties as assigned.

Starting at $21.25/hr., Depending on Experience.

Uwajimaya participates in E-Verify to confirm employment eligibility. Please review the E-Verify Participation Poster and Right to Work Poster before proceeding with your application.

IER Right to Work Poster (English/Spanish) (PDF, 322.73 KB)

E-Verify_Participation_Poster_Eng_Es.pdf

Qualifications

Position Requirements:

• Must be at least 18 years of age.

• Must be at least 21 years of age with a Minimum of a High school diploma or its equivalent plus 5+ years of experience in area of specialization.

• Proficient in Microsoft office and basic computer functionality, ten-key calculator, typing, label printer and multi-line telephone experience preferred.

• Prior retail experience in Asian products preferred, Asian language proficiency is a plus.

• Excellent customer service.

• Basic math skills.

• Ability to multi-task and prioritize.