Program Manager - GNG na Ascentria Care Alliance

Ascentria Care Alliance employees and volunteers take pride in the impact they have on the people they serve. It’s more than just a job; it’s an opportunity our employees have to care for and share in the lives of people who greatly need and appreciate their presence. Ascentria Care Alliance focuses on every child, elder, disabled person, refugee, endangered teen, or teenage mom in order to build stronger communities one person at a time. This is an excellent opportunity to enhance the operations of a $75m non-profit social services organization with programs throughout New England.

Summary:

The Program Manager provides leadership and oversight for Ready To Go, a transportation program providing individuals and families throughout Vermont with access to transportation for essential life activities, including work, job training, and childcare. The Program Manager is responsible for the supervision of office staff and field drivers.

Essential Responsibilities:

Key Responsibilities:
Hire, train, supervise, and evaluate in-house and field staff.
Lead regular team meetings, provide coaching, and facilitate staff development.
Provide on-call coverage and support as needed.
Ensure consistent, high-quality transportation services.
Oversee documentation, vehicle maintenance, vehicle leases, and safety protocols.
Monitor and maintain compliance with field procedures and safety standards.
Maintain program performance, budgets, and cost control measures to ensure that programs meet financial objectives.
Maintain the field operations account and ensure adherence to financial policies.
Prepare grant reports and contribute to funding proposals.
Advocate for program services and represent Ready To Go in the community.
Recruit new clients and establish positive relationships with partner agencies.
Perform responsibilities in a manner that respects the rights, privacy, and dignity of the individuals served while adhering to all contractual obligations.
Ensure timely and accurate submission of all required documentation and reports.
Maintain program performance metrics and adhere to contractual obligations.
Perform other duties as assigned to help meet the goals of the program or the agency.

Qualifications:

Bachelor’s degree or equivalent combination of education and experience.
Minimum 3 years of program management or supervisory experience, preferably in transportation or social services.
Experience supervising office and field-based staff.
Strong organizational, leadership, and conflict-resolution skills.
Proficiency in Microsoft Office and moderate computer skills.
Ability to manage multiple tasks, set priorities, and meet deadlines.
Financial acumen, including budget oversight and cost control experience.
Excellent verbal and written communication skills.
Ability to work independently and respond to a dynamic, fast-paced environment.
Willingness to work flexible hours and provide occasional on-call support.
Valid driver’s license and clean driving record required.

Here’s why you should join us: 

We prioritize our employees' wellbeing with a comprehensive benefits package, for those who qualify, and a supportive workplace culture where all are encouraged and empowered to drive change, make a difference, and enjoy life outside of work. 

Ascentria offers the following employee benefits: 

High quality/affordable health, dental, and vision insurance to support your overall wellness 
Flexible Spending Account to help manage eligible expenses 
A 403(b) retirement plan with employer match 
A full-service Employee Assistance Program with many free and accessible services and supports 
Generous tuition reimbursement to invest in your professional growth and development 
Paid time off which increases as your tenure grows and holidays for work-life balance 
A workplace culture that values diversity, equity, and inclusion, where all voices are heard and respected 

When you join Ascentria, you’re not just taking on a job—you’re stepping into a role that empowers you to grow personally and professionally while contributing to a meaningful mission. 

Location: This role located in Brattleboro, Vermont. GNG's headquarters is in Burlington

Transform lives and communities with Ascentria Care Alliance.  Apply today to be a part of our mission-driven Team!