Centralized Billing Manager (King Of Prussia, PA, US, 19406) na None
None · King Of Prussia, Estados Unidos Da América · Onsite
- Professional
- Escritório em King Of Prussia
Requisition Number: 27317
When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.
Posting
Position Summary:
The Billing Manager will lead a team of billing analysts in executing critical operational processes and reporting that will drive accurate, timely invoice generation and resolution of billing-related issues. This role focuses on tactical implementation of billing procedures, continuous process improvement initiatives, and maintaining operational excellence within the billing function. The Billing Manager will execute SOX controls, develop team capabilities, and create analytical insights that support the department's strategic objectives. This position requires a hands-on leader who excels at process optimization, team development, analytics, and cross-functional collaboration in a fast-paced environment.
Essential Functions:
- Team Leadership & Development: Lead, coach, and develop a team of 2-4 Billing Analysts through training, mentoring, and performance management to build departmental capabilities and ensure consistent execution of billing processes.
- Operational Process Management: Execute and maintain established billing policies and procedures while identifying and implementing continuous process improvement initiatives to enhance efficiency, accuracy, and customer satisfaction.
- SOX Controls & Compliance: Perform and maintain SOX controls related to billing operations, ensuring compliance with established frameworks while supporting audit requirements and maintaining accurate documentation.
- Performance Analytics & Reporting: Create, analyze, and maintain performance metrics and reporting tools to monitor billing operations, identify trends, and provide actionable insights to support management decision-making.
- Cross-Functional Collaboration: Partner with Operations, Customer Service, IT, Sales, Accounting, and other stakeholders to optimize billing workflows and resolve operational challenges that impact customer experience.
- Project Management: Represent the Billing Department on special projects impacting multiple functional areas within the company.
Knowledge, Skills and Abilities
- Leadership: Strong leadership and team management capabilities with experience developing analyst-level professionals
- Communication: Excellent verbal and written communication skills to effectively convey information to diverse audiences
- Collaboration: Proven ability to work effectively with internal stakeholders across multiple departments. Fosters strong working relationships, influences stakeholders, and leads cross-functional initiatives
- Problem-Solving: Expertise in resolving operational issues efficiently and implementing sustainable solutions.
- Process Improvement: Proactive individual skilled in identifying inefficiencies and implementing tactical improvements to streamline daily workflows and provide meaningful analyses.
- Adaptability and Grit: Thrives in a fast-paced, challenging environment and demonstrates resilience in overcoming obstacles
Minimum Qualifications:
- Education: BA/BS degree (Management, Economics, Accounting, Pricing or Finance); MBA preferred.
- 5+ years of experience in billing, accounting or a related field.
- 2 years Supervisory/Management experience preferred.
AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.
AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
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