Case Manager na Huckleberry House Inc

Description

JOB TITLE:

Community   Case Manager

EMPLOYMENT STATUS:

Full Time

FLSA STATUS:

Non-Exempt

SUMMARY:

Provides high quality individual   and family support for adolescents and their families.   Supports clinical decision-making in a variety of agency settings. Provides office based, community, and in-home interventions as an essential job function. Completes necessary documentation of assessment of need, planning and treatment activity.

REPORTS TO:

Director of Community Outreach & Engagement

LOCATION:

Crisis Program

SUPERVISES:

N/A

CRITICAL SUCCESS FACTORS (COMPETENCIES)

(What knowledge, skills and abilities are needed for success in this   position?)

· Invested in client success

· Ability to communicate with youth, families, and professional staff in encouraging and supportive way

· Clinical skills to assess strengths / problems, develop plan and operationalize solutions for youth &   families

· Collaboratively works toward solving problems to include seeking peer input

· Demonstrates ability to remain calm in crisis situations

· Ability to adjust approach to meet individual client needs

· Ability to creatively problem solve with clients and families.

· Exhibits concern/empathy for clients and their life experiences.

· Ability to work autonomously and identify/communicate issues to clinical supervisor. 

MAJOR RESPONSIBILITIES / ACTIVITIES

1. Provides individual and family support to young people and their families.

2. Assesses   client and family needs to develop individualized goals in a treatment plan.

3. Provides community based and in-home interventions.

4. Fully   documents initial and ongoing assessment   of need, individual treatment plans and case notes according to agency and   professional standards.

5. Engages in crisis planning with youth and their families.

6. Makes recommendations relative to planning for client discharge.

7. Makes referrals and linkage to other community services.

8. Functions as an advocate for youth and   families with Children Services, the county court, and other relative agencies.

9. Provides consultation on cases to agency staff as needed.

10. Maintains required caseload and/or meets established   productivity standards.

11. Supports   targeted outreach and engagement activities to increase awareness of services   and resources. 

12. Participates   in ongoing trainings and supervision meetings.

13. Accurately completes documentation in a timely manner.

14. Serves on an agency committee.

15. Completes other duties as assigned.

REQUIRED TRAININGS

Completes required trainings, including but not limited to:

· Core training

· CPI non-violent crisis intervention

· CPR

· First aid

· Cultural competency

· Other training programs as directed by the Team Leader.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

· Work locations may be in a shelter/office   environment and/or various locations in the community.

· Must be able to sit, stand, climb stairs, and   use a computer and phone for extended periods.

· Must drive personal vehicle in order to   accomplish work objectives.

· Nonstandard workweek with some evenings and   weekend hours.

· Must participate in on-call rotation, providing staff support outside   of regular working hours

· May provide coverage for position, functions or shift needs.

ADA:

The above   statements cover what are generally believed to be principal and essential   functions of this job. Specific circumstances may allow or require some   people assigned to the   job to perform a somewhat different combination of   duties.

I have carefully read and reviewed the Community Case Manager Job Description as outlined herein and understand the requirements of the position and accept same. I acknowledge that nothing in this job description restricts management’s right to assign or reassign job duties and responsibilities to this position at any time.

Requirements

   EDUCATION, CREDENTIALS   AND QUALIFICATIONS 

1. High School diploma or GED required; Bachelor’s degree(B.A/B.S.) in social work or related degree preferred. 

2. Related experience or training required with 2 years of experience preferred; or an equivalent combination of education and experience.

3. Strong verbal and written communication skills.

4. Computer literate with strong data entry skills.

5. Ability to relate to and have empathy for young people.

Holds and maintains a valid driver’s license with a good driving record.