MHS Leasing Consultant na Hickam Communities

Why Hickam Communities?

At Hickam Communities, we turn housing into homes.  We recognize that our team members are responsible for our growth and success, and we challenge them to constantly be their best in our fast-paced workplace.  We value results, teamwork, innovation, and mutual respect.  Come join our team and be part of a nationally recognized leader in property management and development, where we view ourselves as trailblazers as we tackle the challenges ahead.

Our Benefits:

• Generous time off policies (including 11 paid holidays, generous Accrued Time Off increasing with years of service, paid sick time, annual day of service, and floating holiday)
• 401(k) plan with a company match
• Various comprehensive Medical, Dental, & Vision plan options for you and your family
• Flexible Spending Account and Dependent Care Flexible Spending Account
• Long Term Disability, Basic Term Life and AD&D, optional supplemental life insurance
• Tuition Reimbursement program and continuous training and development opportunities
• Wellness program (group challenges, seminars, gym membership reimbursement)
• Employee Assistance Program

The Leasing Consultant is responsible for showing, selling and leasing homes, working with prospective residents and carrying out activities related to managing the wait-list. 

Primary Responsibilities 

• Review prospective residents applications to verify their qualifications for the community according to all company, local, state and federal and other applicable laws and regulations. 
• Handle telephone inquiries, internet leads and walk-in traffic and manage lead follow-up through CRM. 
• Maintain and increase occupancy by selling and leasing homes through matching customers’ needs and desires with community inventory available and demonstrating the value in our community.  
• Utilize features/benefits, selling to communicate community value. 
• Promotes positive resident relations by working to make the living experience, particularly the first impressions, of the highest quality. 
• Educates and informs prospects of relevant resident rules, policies, and procedures 
• Perform administrative functions required to lease property (to include processing rental application, data entry, general correspondence, waitlist maintenance and resident files). 
• May be responsible for ensuring ‘Rent Ready’ property (interior and exterior) is presentable at all times with particular attention to the five (5) senses. 
• Communicate effectively with internal and external customers with respect to differences in cultures, values, beliefs and ages. 

Job Requirements 

• High School diploma or GED required. 
• 1 to 2 years’ experience in sales, leasing and hospitality or customer service. Property management experience strongly preferred. 
• Proficiency in Microsoft Office is required. Working knowledge of YARDI preferred but not required. 
• A current vehicle license in good standing and must be able to meet the driving records standards outline in the Company Safe Vehicular Operations Policy.