Dining Service Coordinator na None

About the Role:

The Dining Service Coordinator at the Main Clubhouse plays a pivotal role in ensuring an exceptional dining experience for all guests by overseeing the seamless operation of dining services. This position involves coordinating between kitchen staff, servers, and management to maintain high standards of service quality and efficiency. The coordinator is responsible for managing reservations, organizing staff schedules, and addressing guest inquiries or concerns promptly and professionally. By fostering a collaborative environment, the Dining Service Coordinator helps optimize workflow and enhances customer satisfaction. Ultimately, this role contributes significantly to the reputation and success of the hospitality services within the Main Clubhouse.

Minimum Qualifications:

• High school diploma or equivalent.
• Minimum of 2 years experience in a hospitality or food service coordination role.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Basic proficiency with reservation and point-of-sale systems.

Preferred Qualifications:

• Associate degree or certification in Hospitality Management or related field.
• Experience working in a high-volume dining environment.
• Familiarity with health and safety regulations in food service.
• Proficiency in advanced scheduling and inventory management software.

Responsibilities:

• Oversee reservation systems and seating arrangements to maximize dining room efficiency and guest satisfaction.
• Serve as the primary point of contact for guests regarding dining inquiries, special requests, and issue resolution.
• Collaborate with kitchen and service teams to ensure timely and accurate delivery of food and beverages.
• Conduct regular training and briefings with dining staff to maintain high levels of professionalism and service quality.
• Assist in planning and executing special events or private functions hosted at the Main Clubhouse.

Skills:

The Dining Service Coordinator utilizes strong organizational skills daily to manage multiple tasks such as scheduling, reservations, and staff coordination efficiently. Effective communication skills are essential for interacting with guests, resolving issues, and collaborating with kitchen and service teams to ensure smooth operations. Problem-solving abilities help address unexpected challenges promptly, maintaining service quality and guest satisfaction. Technical skills with reservation and point-of-sale systems enable accurate tracking and management of dining activities. Additionally, leadership and training skills are applied to motivate and guide dining staff, fostering a professional and welcoming environment.