Health Technologies Support & Training Specialist (Entry-Level) na Amherst H. Wilder Foundation

About the Role:

Are you passionate about using technology and training to make a meaningful impact in your community?

Join a team of forward-thinking professionals at the Wilder Foundation who are committed to innovation, collaboration, and driving change in community mental health. We’re seeking a Health Technologies Support & Training Specialist to play a key role in enhancing staff development and improving operational processes within our Health Technologies Team. This team supports the Community Mental Health & Wellness division, focusing on developing and implementing tech-based solutions to improve care quality for clients and streamline workflows for staff.

As a Health Technologies Support & Training Specialist, you'll design, develop, and deliver engaging technical training to ensure staff comprehension and retention. Provide training in classroom settings, one-on-one sessions, and through Wilder’s Learning Management System (LMS). Work closely with the Medical Records department to provide data support and assist with daily operations, ensuring compliance with HIPAA regulations. Contribute to improvement initiatives by assisting in, participating in, or leading process improvement projects.

Qualifications:

A related Associate's Degree is required, but we will also consider candidates with equivalent work experience or proven skills. You should have at least two years of experience teaching technical content to adult learners. Familiarity with electronic health records systems and HIPAA guidelines is also required. It is preferred that you have two years of experience in instructional design and technical writing. Experience providing administrative support in a healthcare setting for at least two years is also preferred.

About Company:

At Wilder, we know that supporting whole families starts with supporting the whole person - including our employees. When you work here, you’re not just part of a workplace; you’re part of a community committed to growth, belonging and well-being. We believe that when our staff thrive, the families and communities we serve thrive too.

We offer a whole family centered Total Rewards package, with competitive pay and benefits - including health, dental, basic life, disability, paid leave, 401k with employer match, employee wellness programs, professional development opportunities, employee resource groups, tuition discounts and development funding. There is no waiting period for employees who are eligible for our medical and dental plans, benefits begin on first day of hire. Eligible federal loans may also qualify for deferment through the Public Service Loan Forgiveness Program (PSLF). 

The Amherst H. Wilder Foundation is a nonprofit community organization that creates lasting, positive change through direct services, research and advocacy. Learn more at https://www.wilder.org/  

Online Application Information

Our application system works best using Chrome and attaching documents in PDF or Word format. Postings close at midnight Eastern Standard Time.

There are four sections to the application process, please follow these instructions carefully: 

1. Contact information. Be sure to fill out all of the required fields (marked with a red *). 
2. Verification of email address. Enter the code sent to your email address.
3. Enter Address
4. Resume and cover letter section. First upload your resume in the resume section then upload your cover letter and any other required documents mentioned in the job posting in the second upload area.
5. Questions. Answer “How did you hear about this job/posting?” question and other required questions if applicable. 
6. Equal Employment Opportunity Commission Questions (EEO). We are required to ask these questions to meet state and federal compliance requirements. Your response is voluntary. If you prefer not to answer these questions you can skip them but you must check the box labeled “I have read the above invitation to self-identify as an individual with a disability”
7. Review and Edit. Here you can review and edit sections as necessary.

Job offers will be contingent on the applicant‘s proof of authorization to work in the United States and successful completion of a background check and/or other required screenings. 

Wilder is an Equal Opportunity Employer. It is the policy of the Amherst H Wilder foundation to provide an equal employment opportunity (EEO) to all persons.