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Dispatcher na DATTCO

DATTCO · New Britain, Estados Unidos Da América · Onsite

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Dispatcher - Careers At DATTCO

Dispatcher

Department: Coach & Tour Location: New Britain, CT

DATTCO has a full-time opening for a Dispatcher in our Coach & Tour Division.

DATTCO was founded in 1924 and entered the motor coach charter business in 1964 with the New York World�s Fair. DATTCO is now New England�s largest private passenger transportation company. Our Coach & Tour Group operates 200vehicles and drives 6 million miles annually. Learn more about us at www.dattco.com.

DATTCO Offers:

  • Family-oriented culture & team environment
  • Promotion opportunities � we promote from within
  • Medical & dental insurance
  • Life insurance
  • Flexible spending account
  • 401k plan with company match
  • Paid time off
  • Employee referral bonuses.

Primary Responsibilities:

  • Work with supervisors to ensure on-time departure of all vehicles
  • Check-in drivers as they report to work including reviewing uniforms and providing work tickets
  • Providing information regarding Coach & Tour Division operations to customers and other staff
  • Utilizing GPS and dispatching software to monitor operations of routes for accuracy
  • Working with drivers and other staff to address service issues/failures in a timely manner
  • Review driver itineraries for accuracy and address driver questions/concerns promptly

Minimum Requirements:

  • Open availability to work mornings, nights, weekends and holidays, as required.
  • High school degree or equivalent
  • Bus operations experience preferred
  • Well-developed planning and organizational skills
  • Ability to handle multiple tasks simultaneously in a fast-paced environment
  • Detail oriented and customer focused
  • Proactive mentality towards problem solving
  • Strong phone and verbal communication skills along with active listening
  • Adaptability to different personality types
  • Ability to work with computer systems and follow specific business rules for data entry
  • Proficient in Microsoft Office (primarily Word, Excel and Outlook)
  • Ability to use internet or other tools to research trip and destination information
  • Ability to adapt to changing requirements at a moment�s notice
  • Must be able to work in a team environment

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status and any other protected classes.

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