Director of Enterprise Business Systems na Red Rocks Credit Union

Join Red Rocks Credit Union and enjoy an awesome culture and an overall great place to work. As a Red Rocker, you can expect a rich wellness benefits package that aligns with our core values. This includes:

• Flexible Paid Time Off
• Fortune 500 Health Medical Plans - We offer comprehensive medical plans
• 11 Paid Holidays
• Mental Health Days - We prioritize your well-being by providing two mental health days annually.
• Birthday PTO
• Paid Volunteer Time
• 401k Employer Match - Enjoy a 100% match on your first 3% and 50% match on your next 2% with no vesting period
• Milestone Bonuses - Celebrate life's milestones with a $1,000 award
• Employee Referral Program - Earn up to $5,000 per referral
• Tuition Reimbursement - Receive $1,500 annually for furthering your education
• Career Pathing - a plan that provides clarity for your growth and development

A career at Red Rocks CU is an opportunity for immediate impact and embarking on a path to enriching livesTM, including your own and those in our community. Our culture is fueled by our Core Values; Relentless Care for Others, Doing the Right Thing and Doing It Well, and Engaged Collaboration. We're committed to helping you uncover your purpose and empowering you to turn dreams into realities for our members, Red Rockers, and the community. At Red Rocks CU, we extend beyond traditional banking to assist our members in seizing opportunities and building a brighter financial future that spans a lifetime.

Role:

The Director of Enterprise Business Systems is focused on leading the alignment of various business applications with the credit union's business strategy. This role ensures that technology solutions align with business needs, drive innovation, and support data-driven decision-making. The Director is responsible for the deployment, lifecycle, continuous improvement and integration of key applications including core banking, digital banking, and business intelligence systems.

Essential Functions:

• Contributes to overall IT Leadership team, department and organizational processes.
• Works closely with IT Operations on infrastructure and security dependencies related to application deployments.
• Completes special projects and other duties assigned.
• Own the lifecycle of core banking, digital banking and data analytics platforms, including vendor relationships, implementations, upgrades and configurations.
• Manages a team in supporting business units with application-specific needs, training, release communication, reporting and data access.
• ICollaborate with business units (e.g., Lending, Retail, Marketing, Risk) to identify opportunities for process improvement through technology. Works to ensure applications are efficient, integrated, and aligned with the overall business strategy.
• Manages vendor relationships to ensure business applications meet performance expectations and contractual obligations. This includes managing vendor risk and service level agreements

Desired Performance Competencies

• Coaching & Developing Others
• Continuous Improvement
• Driving for Results
• Positive Approach
• Emotional Intelligence Essentials
• Customer/Member Focus
• Business/Functional/Technical

Experience:

• Five to ten years of similar or related experience.
• (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree).
• Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Other Skills:

• Demonstrates critical thinking and problem-solving skills.
• Ability to lead a cross functional project team, including the ability to understand the perspective of business units.
• Strong understanding of data warehouse concepts including data cleansing and modeling techniques. Ability to write, optimize and review SQL and Python code.
• Experience working in and managing a software development lifecycle (SDLC).
• Possesses strong analytical skills, demonstrates the ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy.
• Experience working in data analytics, data warehousing or business focused analytical reporting.
• Self-driven, able to manage and prioritize tasks.
• Proficient in Microsoft Office products.

Desired Skills include:

• Experience in the financial services industry with a preference in Credit Unions.
• Understanding of Credit Union core processing and connected systems. Expertise working with Corelation Keystone, Alkami and Snowflake is strongly desired.
• Acts as an advocate for data driven decisions, seeking opportunities to provide value to business leaders.
• Experience with visualization tools such as Domo, Power BI, or Tableau

Work Environment:

• On a weekly basis all WFH employees are required to be in office on Tuesdays and Thursdays. Based on the demands of specific tasks or department requirements, WFH employees may need to be available for in office work at their manager's discretion. Working from the office may be necessary for certain collaborative tasks.