Health Center Admin. Assistant - General Surgery na Mount Desert Island Hospital

Description

About MDI Hospital
Rooted in Community. Inspired by Care.
Mount  Desert Island Hospital isn’t just a place where care is delivered —  it’s where care begins, where it grows, and where it connects us all.  Located in the heart of Bar Harbor, surrounded by the rugged beauty of  Acadia National Park, MDI Hospital is deeply woven into the fabric of  island life. We’re not just serving a community — we are the community.

A Place Where You Belong.
At  MDI Hospital, every team member is more than a healthcare professional —  they’re a neighbor, a friend, a familiar face in the grocery store or  on the hiking trail. We believe that healing happens best when people  feel seen, supported, and valued. That’s why we foster a workplace where  everyone belongs, where voices are heard, and where your contributions  truly matter.

Small Town Heart, Big Impact.
Though  we serve a small, close-knit population, our reach is wide and our  impact deep. We offer a full spectrum of care — from family medicine and  behavioral health to emergency services and specialty care — all  grounded in compassion and clinical excellence. Our partnerships with  organizations like Penn Medicine and the MDI Biological Laboratory help  us bring world-class resources to our rural setting.

A Culture of Connection.
We  believe that wellness is a shared journey. Whether it’s through  community wellness programs, school-based health initiatives, or simply  taking the time to listen, we’re here to walk alongside our patients and  each other. Our team is collaborative, mission-driven, and always ready  to lend a hand — or an ear.

Come Grow With Us.
Working  at MDI Hospital means being part of something bigger than yourself. It  means joining a team that values your well-being, supports your growth,  and celebrates your unique strengths. Whether you’re new to the island  or have called it home for years, you’ll find a place here — not just to  work, but to belong.

Summary:

Are  you ready to be the heartbeat of  our health center? As the Health  Center Administrative Assistant/Receptionist, you’ll play a vital role  in ensuring smooth  operations and supporting our dynamic team. From  coordinating schedules to maintaining confidentiality, you’ll be the  glue that holds it all  together! This is a onsite job. Remote work NOT available for this role.

Supercharge Support:

• Handle all aspects of patient check-in and check-out procedures.
• Efficiently schedule appointments, maximizing our busy clinic’s schedule.
• Be the friendly voice on the other end of the phone, answering inquiries and directing calls.
• Ensure correct and timely data collection for patient records.
• Scan and organize documents into our (Cerner) EMR system.
• Validate and ensure insurance eligibility for our patients.

Benefits:

MDI   Hospital and Birch Bay Retirement Village offer a competitive salary,   robust medical/dental/vision/life insurance, identity theft protection   program, matching retirement plan, ample paid time off, a comprehensive   award-winning wellness program with reimbursement incentives, generous   tuition reimbursement, and continuing education benefits. Some  positions  may qualify for a sign on bonus and relocation assistance.

EEO Statement:

MDI   Hospital and Birch Bay Retirement Village provide equal employment   opportunities to all employees and applicants for employment in all job   classifications without regard to race, color, religion, age, mental   disability, physical disability, medical condition, gender, sexual   orientation, genetic information, ancestry, marital status, national   origin, veteran status, and other classifications protected by   applicable state and local non-discrimination laws.

Requirements

Education, Training or Certifications Required:

High school diploma or equivalent.

Experience Required:

1. Medical office experience preferred.
2. Experience in Customer Service with face-to-face contact.

Special Requirements:

Cognitive Requirements:

1. Emotional maturity and good people skills required.
2. Ability to work with distressed or anxious patients or family members required.
3. Ability to handle multiple tasks at the same time.

Physical Demands:

1. Ability to sit/stand/walk for up to eight hours per day.
2. Able to perform under stress.
3. May involve extended sitting.
4. Use of VDT, hand/eye coordination (typing).

Environment:

1. May involve exposure to infectious diseases.
2. General office work hazards.