- Professional
- Escritório em Reading
Job Description
Reports to P&C Country Leader
Location Reading
Purpose of the role:
The P&C Country Support Co-ordinator is responsible for coordinating P&C operational activities within the market. This role will manage the in-market delivery of P&C projects and initiatives through strong partnership with the P&C BP team, the global CoE colleagues, and retail operations.
Key responsibilities:
P&C In-Country Project Management
- Manage and oversee the execution of key P&C projects, ensuring alignment with business objectives and timelines; this includes the in-market coordination & delivery of global programs (ATS, WFM, OD, etc.)
- Develop and maintain project plans, track progress, and identify risks or issues that could impact project delivery.
- Facilitate cross-functional collaboration to ensure seamless project execution and successful outcomes.
- Liaise with the In-Market Retail Operations Manager to coordinate timing of communication & activities with the retail stores.
- Provide regular project updates to the P&C Country Leader and other in-market stakeholders
- Act as the gatekeeper/air-traffic-controller for P&C within the market, coordinating activities across CoE colleagues, business partnering, and retail
- Coordinate Weekly P&C Update and disbursement of comms to the retail stores via the RCA for In-Market P&C activities
- Distribution of ad hoc comms materials to stores (wellbeing posters, and other materials based on the needs of the market)
- Administer the P&C SharePoint site for the market, ensuring that all information is updated & accurate
- Support the Country P&C Leader with diary management, meeting, travel and event organisation where required
- Manage & track functional budgets
- Partner with GBS Support and internal finance colleagues to address payment queries from suppliers
- Manage purchase order process ensuring that all payments are made in a timely manner
- Requesting one-time payments for one-off services (e.g. interpreters)
- Own, maintain, and evolve in-market standard operating procedures/ documentation to ensure standardized processes for all P&C practices within the four walls of the store; consider the Retail and P&C admin stakeholders when designing documentation.
- Liaise with global CoE (People Services, Employee Relations, etc.) teams to adapt & localize global policies & practices taking into account in-market legislative and other requirements.
- Analyse existing P&C processes and identify opportunities for optimization to increase efficiency and effectiveness – execute on these in partnership with CoE and BP colleagues.
- Implement best practices and continuous improvement methodologies to streamline processes and enhance service delivery.
- Monitor the effectiveness of process changes and make adjustments as needed to achieve desired outcomes.
- Acts as a central point for any data collation requirements across the P&C in country team
- Conducts data analysis & collation
- Develops insights for the Business Partnering team to take take action within their respective areas.
- Data production and presentations for BP Team and Country P&C Leaders
- Support with coordinating the annual and bi-annual Make Your Primark and Annual pay review process in conjunction with the in the market P&C teams
- As required participate in the delivery and coordination of welcome events
- Develop and manage bespoke induction and onboarding plans, processes and technology for senior leaders
- Support delivery for projects
- Identify business unit / location specific learning calendar updates
Every person impacts the culture at Primark. Our values: Caring (we always strive to put people first), Dynamic (we bravely push the boundaries to stay ahead) and Together (we learn more, laugh more and achieve more as a team) outline how we work with each other, our suppliers, and our partners. We want to continue to create amazing cultures across Primark and need everyone to play their part in making this happen by living our values.
Skills and experience:
- 5-7+ years’ experience in a similar P&C role
- Previous experience in P&C business partnering is an advantage
- Strong project management skills
- Strong administrative capability
- Strong written and verbal communication
- Proficiency in HRIS systems and Microsoft office applications
- B2 English language fluency where required
- Good understanding of HR best practice