Receptionist/Director of First Impressions na Holiday Automotive

We are looking for a talented customer focused full time receptionist/director of first impressions.  Qualified candidates must have great communication skills with a strong positive attitude.  If you have the drive, personality and prior experience in the frontline roles and truly enjoy serving customers, this is a great place to be!

You will greet and connect guests with the appropriate parties, while providing a fantastic customer experience.  Knowledge of Microsoft Office and good communication skills are essential.  This position will be Monday through Friday.

Enjoy Benefits Including: 

• Accelerated Paid Time Off(PTO) Schedule 
• Ample Medical, Dental, and Vision insurance Options 
• Locally-managed 401(k)Program with Company Contribution 
• Health Savings Account with Company Contribution 
• Flex Spending Options 
• Life and Disability Insurance Options 
• Accident, Critical Illness, and Hospital Indemnity Insurance Options 
• Appealing Employee Discounts on Vehicles, Services, Parts, and Accessories 
• On-going Training and Education 
• The Professional Respect of a Caring, Innovative Leadership Team 
• Fun, Team-Oriented Culture 
• Gillie Cookies and Other Fun Treats from Time-to-Time 

Responsibilities

• Answers dealership group phones
• Greets and receives customers
• Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson
• Works cooperatively with the sales team
• Updates customer records
• Communicates with callers and visitors in a professional, friendly, and efficient manner
• Types memos, correspondence, reports, and other documents
• Assists in scheduling and confirming sales appointments
• Assists in the dealer exchange of vehicle process
• Participates in customer satisfaction process
• Participates in customer retention process

Qualifications

• Excellent communication skills
• Outgoing and positive demeanor
• Punctual with the ability to handle schedule flexibility 
• Maintains a professional appearance