Barback na The Hanover Theatre and Conservatory for the Performing Arts

Position Title: Barback  

Department: Operations

Reports to: Food Service Director  

FLSA Designation: Part Time, Non-Exempt 

POSITION PURPOSE: 

The Bar Back supports the concession and bar areas before and during events. They work collaboratively with event personnel to provide exceptional customer service to our patrons.   

 ESSENTIAL FUNCTIONS:

1. Provide excellent customer service.
2. Set up and stock the bars and Concessions areas before, during, and possibly after events.
3. Be attentive to product stock levels to ensure we have appropriate inventory continuously.
4. Complete POS transactions at terminals and assist with troubleshooting as needed.
5. Make coffee/tea/hot chocolate prior to events.
6. Complete operation/concession tasks as needed including but not limited to cleaning and organizing.
7. Move and assemble portable bars for busy events. 
8. Supervise Bartender when scheduled for BrickBox events. Prepare the bar for BrickBox events and accompany Bartender to and from BrickBox as needed.
9. Complete tasks as assigned.

OTHER ESSENTIAL FUNCTIONS:

1. Adhere to the organization’s values at all times and in all interactions with staff, volunteers and members of the public.
2. Fully comply with the organization’s rules and regulations for the safe and efficient operation of all spaces.  

SKILLS AND SPECIFICATIONS:

1. Ability to work nights and weekends with occasional weekday afternoons.
2. Ability to stand for long periods of time (upwards of 5 hours) and climb stairs.
3. Ability to lift 50 lbs or more.
4. Ability to prioritize and manage multiple tasks in a fast-paced environment.
5. Experience with or willingness to learn the POS cash register system.
6. Basic math skills and ability to follow verbal and written directives.

EDUCATION AND QUALIFICATIONS:

1. High school diploma or equivalent.
2. Must be 21 years of age or older.
3. TIPS Certification is preferred, and assistance to obtain it is available.