Marketing Operations Coordinator na Logistics Management Institute

LMI is seeking a Marketing Operations Coordinator to play a pivotal role in keeping the marketing team connected, ensuring smooth operations, streamlined workflows, and effective cross-team collaboration. This role will work closely with the VP of External Marketing & Communications to improve team coordination, maintain project tracking systems, document best practices, and monitor key marketing performance metrics.

The ideal candidate has 6+ years of experience in marketing operations, project management, or a related field, with a strong understanding of the GovCon market. They are highly organized, systems-oriented, proactive, and data-driven, with a natural ability to bring order to complexity. They should be comfortable engaging with stakeholders across multiple disciplines, levels of seniority, and external partners.

Marketing Operations & Process Optimization

• Serve as a point of coordination across the marketing team, ensuring different sub-groups stay aligned and integrated.
• Monitor and manage the marketing team’s project tracking ecosystem, keeping deliverables, deadlines, and priorities organized.
• Document and maintain standard operating procedures (SOPs) and best practices to support consistent, efficient workflows.
• Work with marketing leadership to optimize internal processes, ensuring smooth collaboration between campaign marketers, designers, brand managers, and business stakeholders.
• Identify opportunities to streamline operations and reduce inefficiencies, helping the team work smarter.

Project Tracking & Performance Monitoring

• Help maintain a project tracking overview of all marketing initiatives to ensure deadlines are met.
• Monitor key marketing metrics and KPIs, to capture monthly readouts and briefings.
• Support reporting and dashboard creation to provide visibility into campaign performance, engagement trends, and marketing effectiveness.
• Collaborate with digital and analytics teams to ensure marketing data is accurately collected, analyzed, and leveraged for decision-making.

Cross-Team Communication & Stakeholder Engagement

• Act as a supportive liaison where necessary between different marketing functions, ensuring communication flows smoothly across teams and preventing silos.
• Support alignment between marketing, business development, corporate communications, and external vendors.
• Manage relationships with external contractors, agencies, and functional partners.

• 6+ years of experience in marketing operations, project management, or a related field.
• Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.
• Excellent communication skills, with the ability to work cross-functionally and engage stakeholders at all levels.
• Proficiency in Excel, PowerPoint, and marketing automation tools (HubSpot a plus).
• Data-driven mindset, with experience tracking and reporting on marketing performance metrics and KPIs.
• Natural problem-solver who enjoys improving workflows and removing bottlenecks.
• Experience working in the GovCon space is highly preferred.