Supervisor - Emergency Department na Boston Children's Hospital
Boston Children's Hospital · Boston, Estados Unidos Da América · Onsite
- Professional
- Escritório em Boston
Status
Full-Time
Standard Hours per Week
40
Job Posting Category
Administration
Job Posting Description
Position Summary/ Department Summary: Supervisor II Emergency Department. Rotating day shift.
Key Responsibilities: 1. Provides administrative support for Director and unit operations. Monitors and maintains unit files and records, including confidential and/or sensitive information. Prepares, verifies and monitors departmental payroll and related records. Schedules and attends unit based and departmental committee and council meetings, preparing and maintaining meeting records. Collects and compiles information and prepares reports as required for regulatory and accreditation inspection, management review and special projects. 2. Selects, trains, supervises and evaluates unit's non clinical support staff. Develops and implements work schedules and delegates assignments to meet unit operations and coverage requirements. Conducts annual performance appraisals, monitors and evaluates employee job performance, provides guidance and feedback and initiates disciplinary and other personnel actions as warranted. 3. Oversees safety and maintenance of unit's physical environment. Arranges and oversees quarterly inspection by Hospital Engineering, Safety and Environmental services and follows up on recommendations. Monitors condition of physical environment and recommends, arranges and oversees provision of needed services and improvements. 4. Develops and monitors unit's supply, expense and capital budgets in collaboration with Director. Identifies and analyzes trends and patterns and prepares cost projections. Develops proposals to improve cost effectiveness in utilization of supplies, equipment and personnel. Researches and recommends purchase of capital equipment. Monitors budgets and payroll, investigates and resolves variances, prepares reports and maintains related records and documentation. 5. Evaluates Program’s space needs. Oversees clinician schedule(s) to ensure appropriate room utilization and resource allocation. Monitors and coordinates any facility issues which affect operations. Recommends efficiency improvements to the Practice Administrator. 6. Purchases daily medical and office supply needs through established Hospital protocols to ensure efficient patient care. Monitors supply inventory/budgeting and identifies and communicates trends and patterns to support cost containment and ensures appropriate use of supplies. 7. Ensures patient satisfaction by providing positive and effective customer service. Monitors and assesses management and operations for patient satisfaction. Recommends and implements improvements to service. 8. Provides non-clinical orientation programs for unit staff. Ensures all Program personnel are trained in Hospital policies and procedures, as well as in the Hospital's information systems, including follow up training and consultations. Ensures compliance with third-party regulations and requirements and billing as they relate to proper documentation, coding and charge entry processes for program clinical services. 9. Participates in unit leadership group and assists in development and implementation of unit based programs. Communicates and works with management and staff of other hospital departments in coordinating needed purchasing, maintenance and repair services.
Minimum Qualifications Education: Associate's or equivalent experience. Bachelors degree preferred
Experience: 4 years of experience
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
Key Responsibilities: 1. Provides administrative support for Director and unit operations. Monitors and maintains unit files and records, including confidential and/or sensitive information. Prepares, verifies and monitors departmental payroll and related records. Schedules and attends unit based and departmental committee and council meetings, preparing and maintaining meeting records. Collects and compiles information and prepares reports as required for regulatory and accreditation inspection, management review and special projects. 2. Selects, trains, supervises and evaluates unit's non clinical support staff. Develops and implements work schedules and delegates assignments to meet unit operations and coverage requirements. Conducts annual performance appraisals, monitors and evaluates employee job performance, provides guidance and feedback and initiates disciplinary and other personnel actions as warranted. 3. Oversees safety and maintenance of unit's physical environment. Arranges and oversees quarterly inspection by Hospital Engineering, Safety and Environmental services and follows up on recommendations. Monitors condition of physical environment and recommends, arranges and oversees provision of needed services and improvements. 4. Develops and monitors unit's supply, expense and capital budgets in collaboration with Director. Identifies and analyzes trends and patterns and prepares cost projections. Develops proposals to improve cost effectiveness in utilization of supplies, equipment and personnel. Researches and recommends purchase of capital equipment. Monitors budgets and payroll, investigates and resolves variances, prepares reports and maintains related records and documentation. 5. Evaluates Program’s space needs. Oversees clinician schedule(s) to ensure appropriate room utilization and resource allocation. Monitors and coordinates any facility issues which affect operations. Recommends efficiency improvements to the Practice Administrator. 6. Purchases daily medical and office supply needs through established Hospital protocols to ensure efficient patient care. Monitors supply inventory/budgeting and identifies and communicates trends and patterns to support cost containment and ensures appropriate use of supplies. 7. Ensures patient satisfaction by providing positive and effective customer service. Monitors and assesses management and operations for patient satisfaction. Recommends and implements improvements to service. 8. Provides non-clinical orientation programs for unit staff. Ensures all Program personnel are trained in Hospital policies and procedures, as well as in the Hospital's information systems, including follow up training and consultations. Ensures compliance with third-party regulations and requirements and billing as they relate to proper documentation, coding and charge entry processes for program clinical services. 9. Participates in unit leadership group and assists in development and implementation of unit based programs. Communicates and works with management and staff of other hospital departments in coordinating needed purchasing, maintenance and repair services.
Minimum Qualifications Education: Associate's or equivalent experience. Bachelors degree preferred
Experience: 4 years of experience
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
Office/Site Location
Boston
Regular, Temporary, Per Diem
Regular
Remote Eligibility
Onsite Only
