Product Program Administrative Assistant na Girl Scouts of Oregon and Southwest Washington

Girl Scouts of Oregon and Southwest Washington is looking for a skilled Product Program Administrative Assistant who shares our vision of helping Girl Scouts change the world.

What You'll Do

As the Product Program Administrative Assistant, you’ll support the product Girl Scout Leadership Experience through entrepreneurial progression in our product program, which includes the annual fall product program and Girl Scout cookie program, by providing administrative support and delivering a high-quality customer experience. Working closely with the Director of Product Program, you’ll help prioritize projects, streamline operations, and ensure alignment with departmental goals. Responsibilities include developing timelines, strategies, and operational efficiencies that assist Service Unit (SU) and Troop volunteers.

Responsibilities

• Provide high-quality customer service to both internal and external customers, including answering incoming inquiries, troubleshooting, prioritizing, and responding appropriately to all inquiries.
• Prepare correspondence, documents, and reports as needed.
• Coordinate activities such as compiling information, handling mailings, and arranging meetings.
• Assist in creating and delivering written, virtual, and in-person training and training materials.
• Assist the department in developing strategies and timelines, integrating best practices into council operations.
• Support service units to participate in the Fall Product Program and/or Cookie Product Program successfully.
• Administer the “cookie credit” program, including record keeping and receipting.
• Manage the department storage room, including inventory tracking, moving resources, packing, and unpacking for events, etc.
• Packing and shipping recognition gifts and supplies.
• Preferred: English/Spanish translation and interpretation services.  

What You Bring

We are most interested in finding the best person for this job, who will be successful and satisfied in the role. If you believe you are that person, we encourage you to apply, even if you do not meet every qualification listed below.

• At least four (4) years of total relevant education and experience, including administrative and/or customer support experience.
• Strong communication skills, including verbal and written.
• Excellent customer service.
• Proficient in Office 365, including Outlook, Word, and Excel, as well as Google Docs and customer relationship management platforms, with the ability to learn new applications easily.
• Accuracy and attention to detail when working with numbers, receipting, and record keeping.
• Project management – excellent time management and prioritization skills.
• Creative problem-solving.
• Conflict management.
• Data-driven with the ability to translate data into action.
• Public speaking and/or training in groups and one-on-one, including virtual and live settings.
• High level of cultural responsiveness and a commitment to diversity and experience working effectively with people of diverse backgrounds and abilities.
• Reliable transportation. The ability to drive with a license and insurance in good standing is preferred.
• Ability to assist with transporting product program materials.
• Ability to work a flexible schedule, including some weekends, evenings, and travel.
• Preferred: Bilingual English/Spanish.

• Work Conditions & Physical Requirements:

• • Indoor environment – 98%
  • Outdoor events – 5%
  • Travel to other locations – 5%
  • Use of computer, phone, and other office equipment – 100%
  • Standing – 10%
  • Walking – 10%
  • Sitting – 98%
  • Lifting up to 25 pounds – 15%
  • Pushing and pulling up to 50 pounds – 5%
  • Reaching above and below shoulder level – 10%

The Details

• Compensation – Starting at $19.83 to $23.80 per hour, depending on qualifications. Plus $1.25 per hour for Spanish language skills at a conversational level or higher.

• Benefits – We offer health, dental, life insurance, paid time off, and paid holidays. We also provide a retirement plan with a 3.5% employer contribution. For more details, visit www.girlscoutsosw.org/careers.
• Hours – Full-time. Business hours - 8:00 a.m. to 5:00 p.m., Monday through Friday, with evening and weekend events, frequently during peak seasons.
• Location – This position requires frequent in-person work in the Portland Metro Area during the peak program seasons, so you must reside in the Portland Metro Area. Some job duties may be performed remotely if you meet internet connectivity standards or at the Portland Service Center. All staff must participate in in-person meetings, events, work assignments, and retreats, the frequency and location of which are determined by business needs.

About Girl Scouts of Oregon and Southwest Washington

At Girl Scouts of Oregon and Southwest Washington, it's our mission to build Girl Scouts of courage, confidence, and character who make the world a better place. Staff support a network of dedicated volunteers who bring Girl Scouts programming to youths in their community. Since 1912, Girl Scouts has supported children and young adults in achieving their full potential. Today, Girl Scouts stands as the preeminent leadership development organization for young women. With Girl Scouts of Oregon and Southwest Washington, you can make a difference in the lives of Girl Scouts, adult volunteers, and the world.

Diversity, Equity, and Inclusion

We encourage, value, and honor diversity and support a culture of equity and inclusion. We are committed to fostering diversity at every level of the organization. We are an equal opportunity employer. 

We recognize that a commitment to these values is a living commitment that requires attention, reflection, and continual action. All employees must support these efforts and participate in training, projects, and initiatives to forward this work. Click here to read our complete Equity Statement.

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How to Apply

Submit your application via our Careers site.