Warrior Bridge Program Coordinator na ServiceSource

This full-time grant-funded position pays a starting salary of $50,000 annualized.

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities.

Job Summary

The Warrior Bridge (WB) Program Coordinator will deliver comprehensive employment rehabilitation services to support veterans with disabilities in achieving competitive employment, including self-employment exploration, education, and business start-up assistance. This role is also responsible for developing employer partnerships, coordinating direct employment services, and connecting veterans to relevant community resources.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

(1) Business Development and Grant Acquisition

• Assist program development team with identifying opportunities and providing program related expertise and knowledge in development of funding requests and responses to grant opportunities. 

• Assist with management of existing grants supporting Warrior Bridge.

(2) Veterans Home Improvement Projects / Home Depot Foundation

• Interface with Home Depot contacts and Veteran home owners to ensure home improvement projects are completed as needed.

(3) Advocacy / Public Relations

• Interface with local congressional representatives to ensure awareness of Warrior Bridge program in Pinellas County.

• Participate in development of press releases, announcements, and special events as needed. 

• Coordinate with foundation to ensure that thank you letters, tax receipts, interviews and tours with donors are conducted as needed.

• Engage at least 10 wounded veteran-serving organizations and partners in information exchange, collaborative discussions and expanded service coordination for wounded veterans.

(4) Veterans Mall and Employment Services

• Assist one-hundred (100) wounded veterans and their families to access local resources and employment services.

• Provide peer support, employment assistance and resource navigation to improve the quality of life of Veterans served.

• Manage all aspects of the Veterans Mall program, including inventory oversight, appointment coordination with case managers, volunteer engagement, reporting on veterans served, and supervision of the part-time Inventory Clerk when applicable.

(5) Duval Park

• Provide support and supervision to Duval Park case manager.  Ensure goals of Duval Park are met and reports are submitted to the contracts department as needed

Additional Responsibilities

• Work directly with veterans to improve performance-based interviewing skills and assist with resume preparation to help veterans secure employment.

• Maintain regular dialogue and coordinate program activities closely with existing Veteran’s Business Administration, Veteran’s Health Administration, Department of Labor, Department of Rehabilitative Services and/or Department of Defense programs for referrals and to maximize service access and coordination for local veterans.

• Assist partners such as the Veteran’s Administration and the Department of Defense to identify and cultivate employer relationships to link veterans with employment; Coordinate with and connect veterans to local and national employment, housing and veterans' resources and training programs.

• Continually analyze the project for best practices, leveraged resource capacity and replication at other locations.

• Collect, analyze and report data on all demographics, verification of veteran status and measures of success on a monthly basis, and assist in all other quality assurance procedures.

• Work closely with the Director and assist in complying with all funder requirements for reporting and service delivery.

• Assist in recruiting veterans for a Speaker’s Bureau to market Warrior Bridge in the community.

• Engage in partnership and funding development to expand the program and obtain sustainable funding sources; and Review participant and stakeholder satisfaction surveys to ensure that quality services are being provided. Address any concerns on an as needed basis.

• Perform other responsibilities as assigned.

Qualifications: Education, Experience, and Certification(s)

• High school diploma or GED required.

• Minimum of two (2) years of experience working directly with veterans, in job placement services, marketing, or a related field.

• Veteran candidates, particularly those with disabilities, will be given preference.

• Valid driver’s license and/or access to reliable transportation to perform work-related travel required. Eligible drivers must have a good motor vehicle record (MVR). 

Knowledge, Skills, and Abilities

• Must be able to work with people internally and externally at all levels of an organization.  

• Proficiency in Microsoft Office, with the ability to become familiar with corporate specific programs and software such as Workday.   

• Excellent oral/verbal communication skills. 

Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

The noise level in the work environment is usually quiet.

What We Offer – for Benefit Eligible Employees May Include:

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

• Health coverage for you and your family through Medical, Dental, and Vision plans.

• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.

• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.

• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.

• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.

• A generous paid time-off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information

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