VIE - Digital Solutions Adoption (m/f) (Barcelona, ES) na Alstom

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time VIE – Digital Solutions Deployment Specialist we’re looking for?

Context

Alstom Digital Services improves its offering and develops innovative solutions for our Customers (Maintainers, Operators, Infrastructure Owners...).

To ease and accelerate the digital solutions adoption, it’s mandatory to ensure perfect adequacy between the solutions (products), and the customers (users). This implies field testing, feedbacks, support and proximity.

Your future role

In this organisation, your role as a VIE will be to ensure local adoption of centrally designed products, as well as feeding back design & engineering teams. 

We’ll look to you for:

• Expertise : Master our technologies and tools (TrainScanner, InfraScanner, HealthHub, etc …)
• Efficient engineering skills, with actionable knowledge on hardware (CAD & mechanical, electrical), and software (data processing, programming).
• Proactivity, and initiative : capable of adapting designs
• Grow knowledge : enrich use-cases. Field test. Provide formal feedbacks.

• Products delivery. Work closely with Central Engineering teams and installation teams to :
• anticipate potential issues 
• de-bug, ease solution deployment
• Ensure reliability growth
• Get solutions to be wholly commissioned/validated/homologated (by ISA)

• Boost local adoption. Work closely with users to :
• Offer 1st line support
• Train local people, collect feedback, improve their user experience
• Ensure local satisfaction
• Ensure local adoption and changes in Maintenance WoW (ways-of-working)
• Ensure that Digital Solutions truly translate into value creation (in line with Business cases)
• Listen to local requirements are promote/offer solutions locally

Focus on Solutions delivery and Business case fulfilment (confirmed Value).

Key accountabilities:

Results oriented

• Solutions reliability, delivery and adoption : it must work
• Customer satisfaction : it must be used
• Financial results and committed savings : it must deliver value
• Internal and external publicity on achievements : it must be known

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

Technical skills

• Technical knowledge about Digital Solutions and Maintenance business.
• General engineering skills in mechanical design, electrical design, programming, and data science
• Fluent in English and Spanish; other languages (French, ...) are desirable
• Excellent communicator; listener with superior written, presentation & facilitation skills

Competencies

• Pragmatic : sense of simplicity and efficiency
• Autonomy, and high level of enrgy/dynamism
• Excellent customer focus
• Communicating in transparency
• International mind-set

Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges, and a long-term career free from boring daily routines

• Work with innovative digital solutions for rail maintenance

• Collaborate with transverse teams and helpful colleagues

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.