Accounts Receivable Coordinator (US, US) na Lavazza - The Italian Espresso since 1895 | Official Website

ABOUT THE GROUP

From a small store in Turin to a large, internationally recognized group: we are present in 90 countries around the world, with over 5,000 employees and 30 companies, managed directly and indirectly by the Luigi Lavazza Spa parent company, which distribute and market our products and coffee machines. In addition to Lavazza, the following brands are also part of our Group: Carte Noire, Merrild, Kicking Horse, Eraclea and Whittington tea.

Joining Lavazza means doing business with passion, knowing that the impact of our work goes beyond the quality of the production chain. We are a big family and are constantly looking for new talents who share our values and can enrich our team. We combine competitiveness with social and environmental responsibility as we create superior quality products available for consumption both at home and out of home, and distributed through all channels: Retail, Foodservice, Office Coffee Service (OCS), and Vending. Our strong, diversified presence enables us to offer consumers and clients perfectly suited solutions, for any occasion and time of day.

JOB OVERVIEW

At Lavazza North America, the 

Accounts Receivable Coordinator to lead and execute daily accounts receivable operations with precision and efficiency. This role is pivotal in managing cash application, deduction resolution, and account reconciliation, ensuring financial accuracy and strong customer relationships. The ideal candidate will bring a robust background in the Consumer-Packaged Goods (CPG) industry, with proven expertise in deduction management and a deep understanding of trade deductions, short-pays, and promotional claims typical in the CPG space. Proficiency in SAP and HighRadius is essential, as is the ability to navigate complex receivables processes in a fast-paced environment. This position plays a critical role in supporting accurate revenue reporting, driving process improvements, and maintaining positive customer engagement. We’re looking for a proactive problem-solver who thrives on collaboration and continuous improvement.

Location: West Chester, PA

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JOB RESPONSIBILITIES

• Accurately process and apply customer payments using HighRadius, ensuring timely and complete cash application aligned with internal controls.
• Reconcile incoming payments within the SAP ERP system, swiftly resolving discrepancies related to invoices, credits, and remittance data.
• Investigate and resolve customer deductions, including trade promotions, pricing disputes, shortages, damages, and returns, while ensuring compliance with contractual agreements and company policies.
• Analyze supporting documentation to validate deductions and efficiently clear valid or invalid items from customer accounts in SAP.
• Collaborate cross-functionally with Customer Service, Logistics, and Sales teams to research deduction-related issues, drive root cause analysis, and implement preventive solutions.
• Monitor accounts receivable aging reports, proactively following up on overdue accounts and prioritizing timely deduction resolution to support cash flow targets.
• Manage the Accounts Receivable inbox, ensuring prompt and accurate responses to customer inquiries, remittance details, and documentation requests.
• Prepare audit-ready documentation for internal and external audits related to cash receipts, deductions, and account reconciliations.
• Identify and implement process improvements to enhance efficiency and accuracy in deduction resolution and cash application workflows.

JOB QUALIFICATIONS

• Associate’s or Bachelor’s degree in Accounting, Finance, or a related field is preferred.
• Minimum of 1–3 years of hands-on experience in Accounts Receivable, with at least 1–2 years in the Consumer-Packaged Goods (CPG) industry.
• Proficiency in SAP and HighRadius preferred.
• Strong Microsoft Excel capabilities, including pivot tables, VLOOKUPs, and data analysis.
• Solid understanding of accounting principles and the order-to-cash process.
• Familiarity with deduction types common in the CPG industry, such as trade, pricing, advertising, freight, and shortages.
• Exceptional organizational and time management skills.
• Strong communication abilities across departments and with external partners.
• Detail-oriented with a proactive, problem-solving mindset.
• Demonstrated customer focus and ability to thrive in a fast-paced environment.
• Action-oriented and results-driven.
• Comfortable dealing with ambiguity.
• Strong business acumen and functional/technical skills.
• Travel (<10% per year)
• Hybrid 3 days onsite at our West Chester, PA or NYC site and 2 days remote. 

BENEFITS/PERKS

• Competitive Medical, Vision, Dental Benefits
• 401K Package
• Employee Assistance Program
• Hybrid Work Schedule
• Ability to be barista certified
• Tuition Reimbursement
• Performance Development Plans
• Employee Discounts
• Flexible business casual dress code - jean friendly!
• Free coffee, anytime!

Lavazza is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Lavazza prohibits discrimination and harassment of any type and affords equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.