Compliance Coordinator 3 - UM na Stateserve Inc.

Essential Functions
Note: The essential duties and primary accountabilities below are intended to describe the general content of and
requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or
most of the primary accountabilities listed below. Specific tasks, responsibilities or competencies may be documented in the incumbent’s performance objectives as outlined by the incumbent’s immediate supervisor or manager.

1. Prepare, analyze, and distribute compliance reports to internal stakeholders as requested.
2. Provide daily operational support to ADS clients, with a focus on compliance monitoring and issue resolution. Review ADS compliance reports, identify discrepancies, and coordinate appropriate follow- up actions. Document resolutions in coordination with the ADS ISS, hospice teams, and the Compliance department.
3. Assist in compliance auditing and documentation during onboarding of new ADS clients.
4. Support optimization initiatives by assisting with system usage reviews, compliance checks, and reporting.
5. Contribute to the creation and maintenance of trend analysis reports for ongoing compliance initiatives in IPUs.
6. Participate in the development and delivery of training materials related to ADS processes and compliance protocols for both internal teams and external partners.
7. Assist in internal and external compliance audits as needed.
8. Maintain compliance with all applicable federal and state regulatory standards.

Marginal or Additional Functions

1. Other duties as assigned or apparent.

Supervisory and Managerial Responsibility

• This role does not include supervisory or managerial responsibility.

Knowledge, Skills & Abilities
Education, Licensure or Certification:

• High school diploma or GED required
• Current and active Certified Pharmacy Technician (CPhT) credential required

Work Experience or Related Experience

• Minimum of two (2) years of pharmacy technician experience required
• Experience in healthcare or hospice environments preferred
• Working knowledge of Automated Dispensing Systems (e.g., Pyxis ES, or Omnicell) highly desirable
• IPU (Inpatient Unit) pharmacy operations a plus

Specialized Knowledge, Skills & Abilities

• Proficient in Microsoft Excel, including the ability to use formulas, filters, and pivot tables.
• Working knowledge of Microsoft Word, Outlook, and PowerPoint
• Strong professional communication and interpersonal skills, with the ability to collaborate across departments and with external partners.
• High level of accuracy and attention to detail in all work.
• Proven ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Familiarity with both brand and generic drug names is essential.
• Demonstrated critical thinking and problem-solving skills.

Travel Requirements and Conditions

• No travel required for this position

Work Environment, Conditions and Demands

• Work is performed in a climate-controlled, smoke-free, professional office environment
• Minimal exposure to noise and other environment elements

Physical Requirement and Demands
Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described.

• May sit, stand, walk, bend, or stoop intermittently throughout the day
• May be required to sit or stand for extended periods (7-10 hours/day)
• Occasional lifting of up to 25 pounds
• Requires finger dexterity for operating standard office and computer equipment
• Visual acuity needed for reading detailed reports and performing data entry
• Must have normal hearing for phone and in-person communication
• May occasionally require extended work hours based on business needs

Additional Position Information
• No additional information