Social Services Analyst 1-3 (Child Support Enforcement) na State of Louisiana, LA
State of Louisiana, LA · Tallulah, Estados Unidos Da América · Onsite
- Professional
- Escritório em Tallulah
About the Department
Department MISSION
DCFS is working to keep children safe, helping individuals and families become self-sufficient, and providing safe refuge during disasters.
Department VISION
We care for the well-being and safety of Louisiana's people.
Department VALUES
Treating all people with dignity, compassion and respect, while providing services with integrity.
ABOUT THE PROGRAM IN FAMILY SUPPORT:
Child Support Enforcement:
We're seeking a Social Services Analyst to join our Child Support Enforcement team. Child Support Enforcement is a program that works with parents to provide emotional, financial, and medical support for their child or children. DCFS offers parent locator and paternity establishment services, as well as assistance to establish and enforce child support orders and collection and distribution of child support payments.
AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:
SELECTED CORE COMPETENCIES:
- Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provides.
- Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
- Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.
SELECTED PREFERRED COMPETENCIES:
- Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.
- Acting with Ethics and Integrity: The ability to be consistent, honest, and a trustworthy steward of State resources.
- Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
- Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.
- Managing Time: The ability to control your time to increase effectiveness, efficiency, or productivity.
- Solving Problems: The ability to discover solutions to problems.
Position Duties
Three years of experience in social services; OR
Six years of full-time experience in any field; OR
A bachelor's degree.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Minimum Qualifications
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Other Qualifications
Job Duties:
Interviews clients, relatives, neighbors, employers, property owners and other interested persons to gather information on the whereabouts of absent parents.
Reviews information gathered from clients to determine best possible way of locating absent parents.
Researches files and explores directories and other informational resources in the office prior to fieldwork.
Performs in a high stress work environment. Expected to handle a high volume of work for a demanding public in dire need of services. Requires prioritization, planning and project management while being flexible to meet the needs of customers.
Responds to and completes numerous daily, weekly and monthly automated tasks and alerts that provide next step actions necessary to achieve successful outcomes.
Position-Specific Details:
Work Location: This vacancy is located in the Madison Parish Child Support Enforcement office in Tallulah, LA.
Career Progression: This position participates in a Career Progression Group (CPG) and may be filled as a Social Services Analyst 1, 2, or 3. The level at which the vacancy is filled will be determined by the qualifications of the candidate selected. This position provides the opportunity to advance within this job series.
- Social Services Analyst 1 - SER: $16.42 hourly (Pay Level SS-410)
- Social Services Analyst 2 - SER: $17.56 hourly (Pay Level SS-411)
- Social Service Analyst 3 - SER: $21.27 hourly (Pay Level SS-413)
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
* Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application. The selected candidate will be required to submit original documentation upon hire.
Contact Information:For additional information about this vacancy, please contact:
April Aulds
[email protected].
DCFS is an "Equal Opportunity Employer" and Louisiana is a "State as a Model Employer for People with Disabilities". Candidatar-se agora
