Office Support Representative Senior - - Immunization- Onsite na Metropolitan Government of Nashville & Davidson County, TN

About the Department

This position will be working with the investigation and containment of the Hepatitis A virus in Nashville/Davidson County. Typical work involves coordination and participation in clerical and record-keeping activities of the Immunization Division of the Bureau for Communicable Disease and Emergency Preparedness. The incumbent performs a variety of professional level administrative and clerical duties for upper management. The work involves all phases and functions of a Customer Service Center.

Position Duties

• Perform all clerical duties as needed to maintain efficiency of daily operations of the immunization program. 
• Prepares weekly and quarterly daycare audit reports.
• First responder to answering phone lines; direct calls as needed. 
• Fax and/or mail immunization records to requesting agencies. 
• Register patients in PTBMIS. 
• Obtain immunization records through PCMS, State Immunization System (Registry), Microfiche. 
• Enter vaccine-preventable disease data into the National Electronic Disease Surveillance System (NEDSS).
• Create documents as needed to support technical assistance to all programs, i.e. Immunizations, Perinatal Hepatitis B. 
• Liaison for MPHD with Tennessee Department of Health in Immunization Registry issues. 
• Reconciles Immunization registry data for clerical staff
• Assist with organizing all clerical activities in the event of a vaccine-preventable disease outbreak. 

Minimum Qualifications

High School Diploma
Three (3) years of clerical/administrative experience.