- Professional
- Escritório em Dallas
There’s never been a better time to join Stratus! As the market leader in brand implementation and maintenance, we transform how national brands connect with their customers. From exterior signage & interior branding to site refresh & remodel, from energy & lighting to repair & maintenance solutions, we deliver ideal solutions to meet all our client's branding needs.
From our locations across the country, to our corporate headquarters in Mentor, Ohio, every employee is a stakeholder in Stratus’ success. This environment offers endless career opportunities for individuals with a commitment to customer service, focus on execution and bias for action.
Job Summary: The Service Technician is responsible for performing tasks related to customer service orders for the service and repair of various types of signage and support structures. Primary responsibilities include servicing a range of interior and exterior signs, including but not limited to directional, wayfinding, neon, channel letter, LED message centers, price signs, post & panel signs, and ADA-compliant signs. The Service Technician must prioritize safety, quality, and productivity while maintaining a professional, customer-focused demeanor. Familiarity with installation techniques, construction, and relevant codes is essential
Responsibilities:- Assist the Service Manager/Install Manager in servicing and repairing signs and support structures.
- Complete all service orders dispatched by the Service Manager/Install Manager, ensuring all paperwork such as work orders and material lists is properly filled out.
- Load and unload signs, pipe, and related materials.
- Perform general maintenance on company trucks and equipment, ensuring vehicles and equipment are well-maintained, clean, and secure.
- Demonstrate precision and attention to detail in all work activities.
- Maintain a clean and organized work environment, including proper storage of materials and equipment when not in use.
- Exhibit professionalism in the workplace and on job sites.
- Be flexible with work hours, including availability for overtime as needed by management.
- Attend required meetings and training sessions as needed.
- Protect and care for all company resources.
- Ensure housekeeping duties are performed, including cleaning up all debris from installation activities and storing materials and equipment properly.
- Be available for extended travel to job sites both in-state and out-of-state.
Education, experience, certifications
- Must be at least 21 years of age for insurance purposes.
- High school diploma or G.E.D. preferred.
- Ability to read, write, and perform math tasks.
- 2+ years of experience in interior and exterior sign installation.
- Experience with a variety of signs, lighting fixtures, electrical signs, and custom-designed architectural décor.
- Ladder Truck or Bucket Truck experience.
- Apprentice Electrician License or eligibility for an Apprentice Electrician License.
- Light construction and vinyl wrap experience preferred.
- Proficiency with standard measurements and measuring devices such as tape measures and squares.
- Valid driver’s license with a good driving record.
Physical Requirements:
- Ability to regularly lift and manipulate heavy objects, up to 80+ pounds, with the assistance of equipment like dollies, forklifts, or cranes as needed.
- Must be able to push/pull, climb, stoop, kneel, stand, or crawl as necessary to perform job tasks such as loading/unloading materials or servicing signs.
- Comfortable working at heights up to 130 feet or more, including on rooftops and sides of high-rise buildings.
- Must work in extreme weather conditions, from summer heat to winter cold.
Work Environment:
- Exposure to very loud noise levels regularly.
- The employee will encounter various conditions while performing essential duties.
Why Work With Us
- Supportive & Friendly Culture
- Manage national accounts for Fortune 500 companies
- Medical, Dental, Vision coverage options
- Flexible Spending & Health Savings Accounts
- Company paid Life Insurance
- 401k with Employer Contribution
- Company paid Short/Long Term Disability
- Generous Paid Time Off program + Holidays
- Career Growth Opportunities and Career Mapping
- Additional perks including Pet Insurance, Employee Assistance Program, Educational Assistance Program, Identity Theft Protection, Critical Illness Plans, Commuter Benefits and various employee discount offerings from our Vendors
eeo/mfdv
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