Loss Prevention Officer - Kellam Building na Professional Hospitality Resources, Inc. and Ocean Beach Club LLC

Search for, respond to & handle any security problems, issues, concerns & disaster emergency situations in accordance with all policies, procedures & regulations to ensure the safety & security of the property's assets, guests, & fellow associates.

· The primary focus of the position is to provide a safe and secure environment for guests and associates by preventing or reducing Loss Prevention risks through patrols, audits and interaction with Property Management and staff.

· Patrol all areas of the hotel/resort property including parking lots and reports on condition of the asset.

· Supports the MOD by responding to incidents including: eviction, injury, bad behavior, missing property, property damage.

· Document a concise security report on a daily log including incidents of theft, accidents and safety violations, losses of property or personal injury to guest or employee.

· Maintain familiarity of all hotel disaster and emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of actions, notify appropriate authorities.

· Maintain calls for service and prompt calls at the property to ensure that guest are taken care of during times that housekeeping and engineering are not on property.

· Provide the Loss Prevention Supervisor the needed information for the nightly security report, including but not limited to: guest incidents, lighting, safety issues, asset protection, conditions of the property, and inventory levels for housekeeping closets.

· Maintain a professional and composed demeanor during stressful situations, always treating guests respectfully with a high level of customer service.

· Creation of work orders to correct any safety/standards issues for Operations to address.

· Respond quickly and calmly to emergency situations.

· Enforce rules for non-guest or solicitors at the property based on the policy.

· While on patrol, look out for issues that need to be resolved.

· Inform Summer House of any building damage found on patrol, noting damage and tracking repairs in excel. Follow up with Summer House manager to make sure it is fixed.

· Patrol all properties around corporate - a.minimum 5 miles of walking each shift.

· Should be First responders to non-emergency events in the building.

· Completes all other duties as assigned

Type Qualification
Education High school diploma or equivalent required
Experience Minimum 1 year prior experience in loss prevention or related security experience preferred.
Skill Valid vehicle operator's permit to drive security vehicle.
Skill Ability to tolerate high noise conditions on in-facility tours and exposure to weather conditions on outside tours.
Skill Courteous manner in dealing with public.
Skill Valid CPR & First Aid certification required. Must be maintainted and provided to HR annually.