Residence Life & Housing Operational Support na Lackawanna College
Lackawanna College · Scranton, Estados Unidos Da América · Onsite
- Junior
- Escritório em Scranton
LACKAWANNA COLLEGE HAS BEEN VOTED ONE OF THE
“BEST PLACES TO WORK IN PA” FOR 2014, 2015, 2016, 2017, 2019, 2020, 2023 and 2024!
Lackawanna College is a private, accredited college serving the people of Northeastern Pennsylvania. Our main campus is located in downtown Scranton, and our footprint includes satellite centers in Covington Twp., Hawley, Hazleton, Sunbury, Towanda and Tunkhannock
Our mission is to provide a quality education to all persons who seek to improve their lives and better the communities in which they live. We provide our students with a direct path to a bachelor’s degree, associate degree, or one of many different professional certifications. Additionally, our Continuing Education department helps put the people of Northeastern Pennsylvania back to work with modern career skills. Lackawanna is also one of the most cost-efficient regional higher education institutions.
If our mission inspires you, and you are willing to go the extra mile to help our students succeed, please feel free to apply for this or future employment opportunities for which you meet the minimum qualifications. Please know that only the candidates who meet the minimum qualifications can be considered, and only those selected for interviews will be contacted by a college representative. No phone calls, please.
ESSENTIAL FUNCTIONS, PRIMARY RESPONSIBILITIES AND OBJECTIVES:
This position supports the mission and vision of Residence Life & Housing by providing direct assistance to students and completing essential clerical tasks for the department. The role focuses on front-line student service, information management, and operational support. The position works under the supervision of the Director of Residence Life & Housing (RL&H) and collaborates closely with Residence Hall Directors (RHDs).
This position is a part time, semester-based position working approximately 25 hours per week.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Student Assistance & Support
- Serve as a welcoming and informed first point of contact for students visiting or calling the RL&H office.
- Assist students in navigating RL&H policies, processes, and campus resources.
- Provide information and guidance on general RL&H inquiries.
- Help facilitate referrals to other departments such as Student Accountability & Restorative Practices, Public Safety, Wellness, Student Success, and Student Financial Services.
Operational Support
- Assist with the preparation, distribution, and collection of RL&H forms, notices, and reports.
- Maintain accurate and up-to-date RL&H records and related documentation.
- Support the coordination and tracking of maintenance and facilities requests for residence halls.
- Update digital signage and informational postings for residential communities.
- Help coordinate logistics for residence life programs, training sessions, and departmental events.
- Assist with data entry, surveys, and compiling reports related to RL&H.
KEY COMPETENCIES:
- Demonstrated ability to work effectively with college students and a diverse campus community.
- Strong interpersonal and communication skills, with a student-centered approach.
- Proficiency with Microsoft Office Suite and willingness to learn housing management software.
- Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
EDUCATION:
- High school diploma required, associate’s degree preferred.
EXPERIENCE:
- Prior experience working with students.
- Experience dealing with interpersonal conflict resolution.
- Experience with scheduling and managing multiple responsibilities.
PHYSICAL REQUIREMENTS:
- Position will require the ability to frequently reach, stand, walk, bend, twist, grasp, sit, talk, hear, see, climb and perform repetitive motions.
- Position will require the ability to lift and carry items up to 20 pounds, and push/pull items weighing up to 50 pounds.
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Applications will only be accepted via online method by clicking the link below. Deadline for applications is 9/16/2025. No phone calls, please.
In compliance with Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, and all other applicable non-discrimination laws, Lackawanna College does not discriminate on the basis of race, color, religion, national or ethnic origin, sex, sexual orientation, age, disability, veteran’s status, or genetic information in its educational programs and activities, admissions, and with regard to employment.
Lackawanna College is an accredited, private, non-profit educational institution providing opportunities for career and personal development within selected associates degree, certificate and continuing education program.
