BSA/AML Frontline Monitoring & Oversight Manager na Sutton Bank

Summary:

Responsible for overseeing the collection, analysis, and evaluation of program-level reports across the Bank's BSA/AML framework. This includes monthly reporting from program managers covering Investigations, Customer Identification Program (CIP), Sanctions Screening, and Quality Assurance (QA). Responsible for ensuring accuracy, completeness, and consistency of reporting, consolidates results, and develops dashboards and executive-level summaries for submission to the Chief BSA/AML Compliance Officer/OFAC Officer.

Qualifications:

Education: Bachelor's degree in Business Administration, Criminal Justice, Accounting or Finance.

Licenses/Certifications: ACAMS or completion of certification within 1 year of hire.

Experience: At least five years of BSA/AML compliance experience, with exposure to investigations, CIP, sanctions, and QA functions. Demonstrated experience in compliance reporting, dashboards, and executive-level presentations. Strong knowledge of BSA, AML, OFAC, USA PATRIOT Act, and CIP requirements. Previous supervisory experience required. Or equivalent combination of education and experience.

Essential Functions:

A: Job Specific:

• Gathers, reviews, and evaluates all required reports submitted by BSA program managers (Investigations, CIP, Sanctions, QA, and related areas).
• Ensures completeness, accuracy, and timeliness of reporting, escalating issues, or deficiencies as needed.
• Consolidates reports into comprehensive dashboards and summaries for the Chief BSA Officer.
• Analyzes program data to identify trends, risks, and areas requiring remediation.
• Maintains proper documentation supporting all reporting and oversight activities.
• Directly oversees the CIP Team Lead and ensures CIP processes comply with regulatory requirements. Develops the Team Lead and frontline monitoring staff.
• Provides subject matter expertise on CIP and monitor reporting for accuracy and consistency.
• Drives improvements in CIP operations and reporting where gaps or risks are identified.
• Leads and executes projects related to BSA/AML and other risk initiatives as assigned by the Chief BSA Officer.
• Coordinates with cross-functional teams to deliver on audit, regulatory, and remediation commitments.
• Provides ongoing guidance and development opportunities to ensure reporting and oversight are consistently effective.
• Serves as a point of contact for program managers and business units on reporting requirements.

Knowledge/Skills/Abilities:

• The ability to communicate effectively and clearly, both in verbal and written communications.
• Excellent interpersonal skills.
• Strong knowledge of the business area that is being supported.
• Self-directed and motivated.
• The ability to manage multiple tasks.
• Excellent problem-solving skills.
• Ability to read, analyze and comprehend journals, audit reports, regulations and legal documents.
• Ability to respond to common inquiries or complaints from employees, customers, regulatory agencies, or members of the business community.
• Ability to effectively present information to top management and employee groups.
• Ability to write training documents, policies, procedures and correspondence.
• Experience with DataSeers, OnSpring, Verafin, FinCEN, IDology, Incomm, FIS, Asana and/or any combination of these system is a plus.

Sutton Bank is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, pregnancy or protected veteran status.