- Senior
- Escritório em Mountain View
Who we are:
Aro Homes is a thriving, purpose-driven company on a mission to redefine residential construction. Aro Homes was founded to create well designed, precision engineered homes that are beautiful, livable, and durable, while being built multiple times faster and having a positive impact on the environment.
We are a diverse and experienced group of passionate and curious designers, builders, engineers, product developers, and businesspeople who are passionate about and committed to delivering on our mission. We’ve demonstrated there is a massive opportunity to reduce waste and improve sustainability while building homes in a fraction of the time it takes traditionally. We utilize a repeatable, multi-disciplinary, and product-driven approach which is unique in the industry. We are funded by world-class investors who care about transforming industries for the better, including Eric Schmidt’s Innovation Endeavors. If you share the desire to leave a lasting positive impact on the world and to join a strong culture of intelligent, passionate people, then let’s start a conversation.
About this opportunity:
This isn’t a maintenance role—it’s build it, shape the future, make the right bets. You will define a lightweight, world-class Quality Operating System (QOS) and work with the team to make it real—grounded in data, consistency, and accountability—spanning Engineering & Design, suppliers, manufacturing, logistics, site operations, and sales/handover. Quality must be a competitive advantage for Aro Homes.
What You’ll Own:
Quality Strategy & QOS: Quality Operating System
Starting with the Customer and working with the Team, you will design and deploy Aro’s QOS (standards, specifications, control plans, expectations, checklists) across a few key Quality Gates. These Gates will cover our entire process from suppliers, subcontractors, manufacturing, logistics, site operations and sales.
Working with Engineering and Sales, define CTQs (critical-to-quality) acceptance criteria and stop-the-line rules. Embed quality at the source.
Establish clear visual management and dashboards at each Gate and a companywide roll-up.
Aggressively leverage AI in everything from collection of data to analysis to problem solving.
Ensure the QOS is faster, better and cheaper than our competitors.
Culture & Coaching
Build a pervasive, “Zero-in Zero-out” Quality mindset. Don’t accept, don’t create and don’t pass defects.
Train teams on 5-Whys, fishbone, DMAIC, and error-proofing (poka-yoke)
Promote a blame-free, facts-first problem-solving culture; celebrate fix-rate, not find-rate
Model Aro values: Bias for Speed, Build People Up, Own It, Raise the Bar
Warranty & Aro Homes inhouse Subcontractor LLC
Lead Aro’s in-house Subcontractor LLC to investigate and remediate warranty issues, exceeding Customer expectations.
Handle all issues identified after Punch List completion.
Partner with the Sales team to ensure our Homes are Customer ready. This may include site specific work outside the scope of the Site Ops team.
What Success Looks Like:
First 30–60 days
Map current state; define CTQs and Rolling Top 5 defects across the company.
Agree on v1 Quality Dashboards wireframes.
Define our benchmark with respect to Quality systems.
Define Leading Indicators that disproportionately impact final Customer Quality.
90 days
Quality Gate monthly targets established for the next 12 months.
Gap Closure Action Plans active at each Gate.
Begin collecting Quality feedback for Supplier & Subcontractor scorecards.
12 Months
An efficient, reliable QOS that is a significant competitive advantage for Aro Homes.
Extreme accountability through-out with a “Zero-in, Zero-out” Quality attitude.
Qualifications:
8–12+ years in Manufacturing Quality.
Built or scaled a data-driven QOS that operators actually use and delivers real results.
Strong data fluency (dashboards, Pareto, trend, basic stats, quality tools, DFMEA); can turn findings into prioritized actions
Bonus: Six Sigma Green/Black Belt, Shainin, DFM, DFA exposure
Leadership: Coach, simplify, and drive change through-out the company
What we offer:
Opportunity to join an outstanding start-up team and grow a company from the ground up.
Competitive salary package.
Medical/dental/vision benefits.
Equity in the company.
At Aro Homes, we are focused on building a diverse and inclusive workforce. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation to fill out an application, please do not hesitate to let us know at [email protected]. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
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