Overnight Front Office Lead na Thompson Houston

Thompson Houston is now hiring new colleagues to join the hotel’s Front Desk leadership team. Set in a soaring 36-story skyscraper, Thompson Houston + The Residences at the Allen is the city’s newest and most fashionable landmark. This architectural marvel sets a stylish scene for influential locals, seasoned globetrotters, and cultural tastemakers to meet and connect, luxuriate, and celebrate. The hotel’s coveted location in verdant Buffalo Bayou Park centers the property as a veritable oasis within the city. This luxury oasis boasts 172 luxury guestrooms, including 34 breathtaking suites, and a private collection of 100 residences. Unmatched amenities include a full-service spa, a well-equipped fitness center, several destination restaurants, a private heliport, an expansive one-acre pool deck, and over 17,000 square feet of flexible meeting and event spaces. As a Thompson Houston colleague, you will enjoy the following benefits:

·         Free room nights, Discounted and Friends & Family Room Rates

·         Medical, Dental and Vision Insurance with only 30-day waiting period!

·         401K with company match

·         Free parking

·         Generous Paid Time Off

·         Paid Family Bonding Time and Adoption Assistance

·         Tuition Reimbursement

·         Employee Stock Purchase Plan

·         Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more

Job Description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.  Overnight Front Office Leads possess strong leadership, communication and relationship skills.  They are expected to support senior leadership by developing and assuming basic management responsibilities.  This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing

Overnight Front Office Leads direct the night audit agents whom are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.   Other duties may include processing forms of payment and responding to guest inquires.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards.  Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

This is not your typical career opportunity.  This is the Hyatt Touch.

View our Virtual Reality Experience to spend a ‘day in the life’ of a hospitality professional at a full-service hotel.

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Strong computer systems comprehension
• 1-3 years hotel front desk experience and a thorough understanding of Front Office operations.