Senior Analyst na Excelacom Inc.

Senior Analyst

Full-time professional position located in Reston, VA.

Duties:

·              Develop a robust demo with the firm’s machine learning platform Century AI to result in an increase in client engagement and enhancement in conversion rates by effectively showcasing the capabilities of the platform in analyzing past campaign data, identifying driving factors, and providing actionable insights that ultimately drove clients’ business success.

·              Serve as a subject matter expert in ML/AI technologies by demonstrating technical competencies in ML/AI, leveraging cutting-edge tools to drive business results, and delivering strong value proposition to clients, which led to an increase in revenue from AI-driven products and market share growth in the ML/AI segment.

·              Integrate Copilot (a chatbot) with the firm’s campaign efficiency solution based on user requirement gathering with key stakeholders and use case development, increasing adoption rates across various skill levels and overall efficiency in campaign management.

·              Drive significant client acquisition and retention by delivering compelling product demonstrations during client meetings, showcasing the capabilities and highlights of Century AI, incorporating comprehensive understanding of product features, user needs, and competitive landscape.

·              Partner with the development and product teams to translate business needs into technical deliverables, while contributing to strategic planning and scoping, resulting in a reduction in time-to-market for new features.

·              Work closely with IT architects to analyze current business processes and create UML and BPM using Microsoft Visio, providing visual representation of system architecture, components, and process flows to facilitate early issue detection and streamlined communication, ultimately leading to improved project efficiency and development time.

·              Lead comprehensive testing and quality assurance efforts for the firm’s analytics solutions to identify issues, analyze root causes, and address risks in collaboration with the development team, achieving a reduction in defects and enhancement in customer satisfaction scores.

Education Qualifications: Bachelor’s degree in a Computer Science or Information Technology field and at least 2 years of experience in the offered position or in a Computer Systems Analyst or Data Analyst position. Foreign equivalent degrees are acceptable.

Specific Technical Requirements: Generative AI certification or Scrum Master certification.

Mail resumes to: Excelacom Inc., 11911 Freedom Drive, Suite 430, Reston, VA 20190. Reference: Senior Analyst.