Assistant Data Entry Specialist na New Opportunities Inc

Description

Part-Time, Non-Union, Non-Exempt Position

$19.00 per hour, 20 hours per week

BASIC FUNCTION OF ASSISTANT DATA ENTRY SPECIALIST:

General office duties including typing, answering client concerns & relaying program communications to the correct employees.  

RESPONSIBILITIES OF ASSISTANT DATA ENTRY SPECIALIST:

• Assists Data Coordinator 
• Participates in data collection and service documentation activities and assist in maintaining accurate client files
• Works on the tracking of customer activity for the Meals on Wheels Program
• Receive training in our daily platform CXM
• Assists in creating excel speadsheets, power point, smartsheets, and other data tracking documents 
• Working closely with data coordinator to ensure documentation is completed accurately
• Researches inquiries 
• Performs high volume duties in a timely and accurate manner and maintains confidentiality at all times 
• Provides back up to Receptionist 
• Provides customer services 
• Assists in quarterly audits in gathering data and necessary documents
• Accept Telephone referrals for Meals on Wheels services when necessary by completing program intake
• Create and process all newsletters to be provides to our meals on wheels clients on a monthly basis 
• Enters in restricted diets into CXM per what is on the menu 
• Other related duties as assigned 

Requirements

REQUIREMENTS OF ASSISTANT DATA ENTRY SPECIALIST:

Education:

Associate's Degree preferred, but will accept experience in lieu of degree.

Experience:

Minimum 1 year of experience in general office work. Bilingual Required(Spanish).

Job Skills:

• Time management     
• Organization skills
• Flexibility     
• Positive attitude
• Ability to work alone or collaborate with others Initiative and follow through
• Excellent oral, written communications 
• Interpersonal skills
• Excellent customer service skills   
• Excellent typing skills 
• Proficiency in Word    
• Filing
• Attention to detail    
• Knowledge of MS office

Licenses /Certifications:

None

EOE AA M/F/Vets/Disability

New Opportunities' mission is to improve the quality of life for economically disadvantaged individuals by providing the necessary resources to increase their standard of living, foster self-improvement, and maximize self-empowerment.

New Opportunities Inc. is the community action agency that serves Waterbury, Meriden, Torrington and 27 surrounding Connecticut towns. We offer a variety of social service programs designed to eliminate poverty and assist people in need.

Headquartered in Waterbury and the cities fourth largest employer, New Opportunities has additional offices in Meriden, Torrington, Danbury and Thomaston for the convenience of those they serve. Annually, more than 61,000 individuals benefit from programs offered at this agency, guided by the New Opportunities staff who helped them find the way to meet their needs.

In accordance with the mission of New Opportunities, the Agency aims to increase the self-sufficiency of its customers and support their move out of poverty toward a more middle-class lifestyle.

In 1964, the Agency incorporated as a private non-profit corporation in the State of Connecticut and is a tax-exempt 501 (c) (3) organization. With an annual budget for 2014 in excess of $41 million dollars, New Opportunities administers more than 50 social service programs targeted to the low-income, elderly and disabled communities.

While the range of programs is broad, they fall into one or more of the following categories:

• Energy Assistance and Weatherization
• AIDS / HIV Prevention
• Fatherhood Initiative
• Employment Education and Training
• Child Welfare and Family Development Services
• Early Childhood Education Programs
• Elderly Services
• Homeless Shelter and Transitional Housing
• Ex-Offender Programs and Re-entry Services