Registrar na Yakima Valley College

About the Department

Our Mission Statement:

The Registrar is a full-time, administrative exempt position reporting to the Vice President of Student Services & Enrollment Management. As the college’s chief administrator for enrollment services and records, the position leads the development and implementation of policies and procedures designed to ensure compliance with federal, state, and college requirements. The position is responsible for workflow processes that maximize the efficient use of technological resources while safeguarding a high level of academic integrity. The position serves as the Pillar Lead for the enrollment and record-keeping functions within the college’s ctcLink PeopleSoft student management system.

This role requires cultural competence and the ability to serve the diverse student body at Yakima Valley College, which is designated as a Hispanic-Serving Institution (HSI). The position directly supervises classified employees and is responsible for creating and maintaining a student-centered, supportive atmosphere with sensitivity and responsiveness to all students, particularly those from underserved and historically marginalized communities.

Position Duties

• Maintain a thorough understanding of current regulations, policies, and procedures.
• Administer and oversee enrollment services and records coding in compliance with state requirements and YVC procedures; build and maintain the computerized tables as needed.
• Plan ctcLink PeopleSoft training opportunities for administrators, faculty, and staff who use the computerized system’s enrollment and record-keeping functions.
• Provide annual reminders for faculty and staff on the Family Education Rights and Privacy Act (FERPA) regulations.
• Supervise classified and exempt employees; provide timely training and evaluation.
• Administer Washington state residency requirements.
• Implement risk-management methodologies that minimize office errors and maximize the ability to quickly detect potential concerns.
• Develop and implement office procedures that provide for timely and accurate processing.
• Process student requests for exceptions to standard policies and procedures in consultation with the Assistant Dean of Student Success Initiatives and any other department that may be impacted by the exceptions.
• Provide survey and reporting responses in collaboration with the Office of Institutional Effectiveness as requested by officials such as the U.S. Department of Education, the Integrated Postsecondary
• Education Data System (IPEDS), the State Board for Community and Technical Colleges, and colleagues from other state higher education officials.
• Direct the work of the college’s primary information desk.
• Support overall enrollment initiatives by coordinating with campus departments and ensuring accurate and timely enrollment processes.
• Maintain accurate Academic Advisement Reports (AAR) within ctcLink, ensuring the system functions as the college’s degree audit tool and accurately reflects student progress toward graduation.
• Serve as the college’s liaison to the statewide Admissions and Registration Council.
• Direct the preparation and printing of electronic applications, forms, and consumer information.
• Regularly attend professional meetings both on-campus and off-campus; train others on new processes, requirements, and other updates as needed.
• Direct timely processing of student enrollment reporting and the provision of student academic transcripts; utilize third-party services such as the National Student Clearinghouse as appropriate.
• Develop and monitor eLearning state authorizations.
• Maintain a flexible work schedule.
• Perform related duties as assigned.

Minimum Qualifications

MINIMUM QUALIFICATIONS:

• Bachelor’s degree from a recognized college or university in a field related to the position.
• Three (3) years of experience extracting and analyzing data for the purpose of producing accurate reports in a higher education environment.
• Demonstrated experience which required excellent communication with internal and external clients, students, or customers.
• Proficiency with PeopleSoft/ctcLink and experience in managing student records using this system.

• Master’s degree from a recognized college or university in a field related to the position.
• Experience using a computerized student management system, particularly PeopleSoft/ctcLink, for the processing and maintenance of student records.
• Experience supervising employees.
• Four (4) years of experience extracting and analyzing data for the purpose of producing accurate reports in a higher education environment.
• Experience supporting overall enrollment initiatives and collaborating with cross-campus departments to ensure seamless enrollment services.

• Read and apply complex regulations and technological guidance.
• Accurately keep records and recognize errors.
• Apply an advanced understanding of Microsoft Word, Excel, and related business management software to support the development of professional communications, statistical reports, and quality-control assessments.
• Direct projects and ensure timely completion.
• Lead a department that demonstrates excellent, student-centered service with sensitivity to the needs of diverse student populations.
• Work in a culturally aware, inclusive, and responsive workplace, with a specific focus on Hispanic/Latino students and other historically underserved groups.
• Apply professional judgment in compliance with federal, state, and college expectations of integrity.
• Communicate effectively, both verbally and in writing.
• Establish and maintain positive working relationships with students, colleagues, and staff.
• Ability to be flexible in a multi-tasking environment and manage multiple deadlines.
• Maintain a high level of confidentiality.

• Effective use of computerized management of higher education records, particularly within PeopleSoft/ctcLink.
• Professional standards for written communications and record management.
• Knowledge of the challenges and needs of Hispanic and underserved student populations.

Other Qualifications

SUPPLEMENTAL INFORMATION:

Candidates invited for interviews may be required to complete a skills test.