Background Case Analyst na Prince George's County Government, MD
Prince George's County Government, MD · Hyattsville, Estados Unidos Da América · Onsite
- Junior
- Escritório em Hyattsville
About the Department
Come join our team!
Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.
The Prince George’s County Office of Human Resources Management (OHRM) is currently seeking qualified applicants to fill a Background Case Analyst (Human Resources Analyst 1G/2G) position, Grade G18/21, in the Background and Compliance Division.
This entry-level position includes professional and administrative work involving the oversight and coordination of background investigations for civilian and public safety positions within Prince George’s County Government. Employees in this classification are responsible for managing sensitive personnel information, ensuring compliance with County, State and Federal regulations, and facilitating timely and accurate processing and adjudication of background checks. Work is performed under general supervision with considerable independence and requires discretion, attention to detail, and strong organizational skills.
About the Agency
The Prince George's County Office of Human Resources Management (OHRM) provides HR services, policies, and programs to support the County's government employees. OHRM is committed to supporting the County's workforce by providing comprehensive human resources services and fostering a positive work environment. With a focus on recruitment, employee relations, benefits administration, and workforce development, OHRM plays a vital role in ensuring that the County attracts and retains top talent while promoting equity, diversity, and inclusion.
Position Duties
Serves as the primary point of contact for assigned background cases from initiation through final determination. Reviews applicant records, investigative reports, and supporting documentation to determine suitability for County employment. Coordinates with internal departments, external agencies, law enforcement, and contracted investigators to obtain required information. Ensures all case files are complete, accurate, and maintained in accordance with County policy and applicable laws. Schedules fingerprinting, polygraph exams, medical screenings, and other pre-employment requirements as needed. Communicates with applicants regarding the status of their background investigations and provides updates to HR staff and hiring departments. Documents case progress and final determinations using case management systems and prepares written summaries for records or hearings. Identifies discrepancies or areas of concern in applicant histories and flags cases for further review or adjudication. Maintains confidentiality and ensures compliance with the Fair Credit Reporting Act (FCRA), EEOC guidelines, and CJIS security requirements. Prepares reports, audits, and compliance documentation for internal and external review. Assists in the development and revision of policies, procedures, and training related to the background investigation process.
Minimum Qualifications
- Bachelor's degree from an accredited college or university in the Human Resources/Personnel Management, Organizational Development, Business/Public Management, Psychology, or closely related field.
Preferred Qualifications
- Three (3) or more years of experience conducting or managing background investigations, preferably in a government or law enforcement environment.
- Working knowledge of background investigation procedures, employment law, and federal/state compliance requirements (e.g., FCRA, EEOC, CJIS).
- Experience using background check systems, case management software, or applicant tracking systems (e.g., NEOGOV)
- Demonstrated ability to analyze investigative findings and make objective recommendations regarding candidate suitability.
- Strong attention to detail and organizational skills, with the ability to manage multiple cases and meet tight deadlines.
- Excellent verbal and written communication skills, including the ability to draft detailed case summaries and communicate with diverse stakeholders.
- High level of integrity, discretion, and ability to handle confidential and sensitive information appropriately.
- Familiarity with fingerprinting processes, polygraph procedures, and other pre-employment screening tools.
Other Qualifications
Job Location: 7915 Anchor Street, Hyattsville, MD 20785
CONDITIONS OF EMPLOYMENT: Upon selection, the candidate must:
Meet all training and performance standards and demonstrate proficiency as required by the agency.
- Wear and use agency protective apparel and equipment in the performance of their assigned duties, if applicable.
- Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings, where applicable.
- Be willing to serve as an essential employee. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are also expected to report or remain at work when other County employees are granted Administrative Leave.
