- Senior
- Escritório em New York City
- Responsible for short- and long-term planning and the management of the Rooms operations in the front and back of the house
- Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
- Experience supervising all Rooms Departments
- Ability to assimilate operational statistics quickly and see how they can be used to enhance position of property
- Experience developing standards and operating procedures.
- Participate in MOD program
- Have dealt with special projects
- Coach and counsel employees to reflect Hyatt service standards and procedures
- Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds
- 6 years or more of progressive hotel Rooms experience (typically with Hyatt)
- With opening hotels, previous hotel pre-opening experience preferred
- Service oriented style with professional presentations skills
- At least 5 years’ experience in a senior role in a hotel rooms area
- Proven leadership skills
- Hotel/Hospitality degree an asset
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- Clear concise written and verbal communication skills in English
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal and administrative skills
- Maintain communications with Corporate Staff
- Interview, counsel and discipline staff along contractual guidelines.
Delegate responsibilities.
- Can lift, push & pull up to 50lbs.
Perform other duties as assigned.