Government Relations Regulatory Materials Manager na UCare

ABOUT UCARE

UCare offers Medicare, Medicaid, Individual and Family health plans – powered by the hardest working people in the industry. Our people powered teams de-complicate, advocate and always go the extra mile to help our members. We serve with integrity, compassion and commitment to do right by members, providers and government partners. Above all, we come to work excited to provide members a path for the best health of their lives. 

WORKING AT UCARE

Working at UCare is more than a career; it's a mission. A mission that defines us as professionals, unites us as an organization and shapes how we interact with our members and each other. Employees join UCare and stay because of the opportunity to have a purpose-driven job. 

Our strong culture has established UCare as a Star Tribune Top 200 Workplace for 16 consecutive years since the awards program began. It’s a culture that embraces innovative ideas, strategic partnerships, and exemplary customer and provider experiences. Working at UCare is being a part of a people powered team dedicated to making a real difference in the lives of our members and communities. 

GOVERNMENT RELATIONS REGULATORY MATERIALS MANAGER

The current hiring base salary range for this role is:

$104,966 - $118,087/year 

UCare anticipates paying within the above-references salary range for this position. The actual base salary offer for this position will be determined by a variety of components including but not limited to work experience, education, certifications, location of the role, internal equity, and other relevant factors. 

LOCATION: Minneapolis, MN (Office for your Day or Work from Home) 

Position Description 

As the Government Relations Regulatory Materials Manager, you will be responsible for the oversight and management of the development of department-owned enrollee materials, including the corresponding timelines, review and submission process. Serve as subject matter expert on regulatory guidelines and work cross-departmentally to ensure understanding of, and adherence to, all materials-related regulatory content, timing, and delivery method requirements.           

• Understand and apply federal and state regulatory requirements related to enrollee materials so that materials are accurate and compliant. Subject matter expert on Medicare, Minnesota Health Care Programs, and/or Individual regulations; material development and review; use of regulated models; required materials and corresponding deadlines; and content. 

• Lead development of enrollee materials owned by the department. Manages assignments and timelines for writing, editing, and performing quality checks for accuracy of department-owned enrollee materials. 

• Oversight and support of the enrollee operational letters process. Includes adhering to regulatory requirements, process maps, branding and timing requirements. Resolve issues, support health literacy edits, cross-departmental training and process improvements. Track/monitor volumes and assigned work based on capacity and priority. 

• Hire, train, develop and supervise the Regulatory Materials Team. Includes assigning work based on skills and capacity, prioritizing, resolving issues, setting team standards, managing performance, and developing and maintaining training plans and resources. 

• Participate in interdepartmental workgroups focused on enrollee materials planning and development to ensure issues are identified and addressed, relevant information is shared with stakeholders, and enrollee material approvals and distribution meet regulatory deadlines and enrollee needs. 

• Oversee representation of UCare on external enrollee materials workgroups in the planning, discussion and review of models for required enrollee materials. Coordinate with additional UCare staff to create and review workgroup materials, as needed. 

• Maintain policies and processes to produce accurate, timely, and compliant materials. Ensure Regulatory Materials Team follows established policies and processes. 

• Support UCare departments in understanding materials-related regulatory requirements and the processes in place for review of materials. 

• Other projects and duties as assigned.