- Senior
- Escritório em Morrisville
General Manager
About Us
Why become a MedSpeeder? Take a look at what MedSpeed offers:
- Medical, Dental, Vision and Flexible Spending Account -- We offer plans that help you and your family take care of your whole self.
- 401(K) with Company Match -- Helping you make good financial decisions today and for the future.
- Paid Time Off -- We value well-being and encourage work life balance.
- Opportunities for Career Advancement – Over 50% of our market managers have been promoted into their roles.
- Training Provided – Our Blue Shirt Certified program ensures you excel in your role.
What you will be doing as the MedSpeed General Manager:
- Meet and or exceed market performance goals related to: customer satisfaction, quality, profitability, labor efficiency, equipment utilization, employee satisfaction and safety performance
- Oversee planning, implementation and ongoing management of new services and/or changes to existing services
- Meet and or exceed client performance requirements and manage client relations through regular formal and informal interactions
- Partner with sales team to evaluate potential new business and offer recommendations to enhance existing business relationships
- Collaborate with sales, product development and other departments to monitor service trends
- Partner with all departments to drive continuous improvement in service, quality, operational efficiency and cost reductions
- Inspect to ensure that all safety, preventative maintenance and other standards are consistently met
- Direct and lead the hiring, training, and development of the market operations team
- Ensure market fleet is properly maintained and utilized
- Other job-related duties as assigned
- Build and nurture a collaborative MedSpeed team culture
What you will need to bring to be the MedSpeed General Manager:
- Bachelor’s degree in Business or Operations related field
- 5-7 years of progressive business experience with an operations focus
- Relevant industry experience preferred
- Covid-19 vaccination
- Excellent written and oral communication, strong interpersonal skills
- Collaborative work style, able to work well within & across departments
- Strong project management skills
- Successful P&L or budget management experience preferred
- Strong customer relation skills, demonstrated ability to interact with key decision makers
- Process-oriented mindset focused on continuous improvement, excellent problem-solving skills
- Strong leadership & coaching skills, able to develop team members for future advancement
- Excellent presentation skills; ability to effectively present information and respond to questions from groups of managers, clients, teammates and customers