- Senior
- Escritório em Lisbon
Imagine standing at the top of the Empire State Building, taking in the breathtaking view. From the online booking to the seamless entry, every part of your ticketing experience was designed and supported by Ventrata. An industry-leading SaaS platform that helps attractions, tours, and activities to create memorable experiences.
Backed by a passionate team, headquartered in London and with offices in Brno, Lisbon, and remote teams worldwide, we’re expanding rapidly across multiple markets and verticals. Our mission is to help businesses of all sizes scale and grow while preserving their unique identity and spirit.
Be a part of something extraordinary, where your ideas and contributions truly matter. Let’s shape the future of travel together.
The Challenge
Ventrata is growing rapidly, with a strong focus on enterprise attractions and high-volume operators. To fuel this growth, we’re investing in high-quality content that supports marketing, sales, and client success.
This means telling client stories through on-site video case study interviews, capturing the real-world use of our software and hardware, and producing compelling visuals that showcase the value of our platform. It also includes creating non-video graphics and assets that support campaigns, events, and digital channels — ensuring everything we deliver not only informs but also inspires.
As part of the Marketing & Partnerships team, you will report directly to the Head of Partnerships and Marketing, working alongside a Graphic Designer, Marketing Specialist, and Event Manager. Together, you’ll help strengthen Ventrata’s voice across the industry.
We’re now looking for a Video & Content Creator to bring this vision to life.
Key information
Location: Can work from office or home (EU only) — we are a remote-friendly company. Ideally based in Brno (CZ) or Lisbon (PT), or within proximity to one of our offices for equipment sharing, access to hardware, and filming at in-person team events.
Duration: Full time
Must: Travel required for filming as needed — for example, client case studies, partner shoots, and events. Expect typically a few trips per year (EU/UK, occasionally US/Canada).
Responsibilities and Duties
- Film and edit video case studies, partner interviews, product training videos, and event highlights — delivering at least 10–15 projects per year. This includes planning storylines, capturing high-quality footage, and shaping narratives that showcase our clients, partners, and products in action.
- Produce training and product support videos (e.g., Help Center tutorials, hardware demos, product walkthroughs) to support client success and adoption.
- Assist with webinars and live session streaming, ensuring smooth technical setup (sound, video, lighting) and providing creative direction to make sessions engaging and professional.
- Manage the full video workflow: pre-production (planning, stakeholder communication, scheduling, equipment prep), filming (camera, sound, lighting, B-roll), and post-production (editing, color grading, graphics, final delivery).
- Occasionally conduct on-camera interviews in English with confidence — guiding respondents, shaping narratives, and ensuring storytelling that resonates.
- Capture and package marketing highlights from events (e.g., the annual Ventrata Open, major trade shows, internal retreats), creating short-form and long-form content that can be repurposed across channels.
- Produce graphics and creative assets — both video-based (motion graphics, lower thirds, animations) and non-video (static visuals, campaign assets, photos, GIFs) — always aligned with brand guidelines.
- Support broader marketing projects when needed, such as campaign asset creation, website content updates, or internal cultural videos.
Requirements
- Proven hands-on experience in video production — from concept and planning through filming, editing, and delivery. Confident working with camera, sound, lighting, and B-roll, and skilled at shaping stories in post-production.
- Experience with broader visual content creation — able to design graphics, motion assets, static visuals, and other creative materials that align with brand guidelines and complement video work.
- Proficiency with Adobe Creative Cloud (Premiere Pro, After Effects, Photoshop, Illustrator) preferred; Figma experience is a plus.
- Experience with webinar production and live-streaming formats is an advantage.
- Strong organizational skills — prepared to handle logistics such as client communication, scheduling, and equipment preparation.
- Collaborative mindset — comfortable working closely with marketing, sales, and client success teams, not just operating as a solo creator.
- Ability to translate stakeholder input into impactful content that resonates with both internal and external audiences.
- Confident communicator in English, comfortable in on-site and in interview settings.
- Creative and adaptable — able to balance structured client-facing projects with more playful internal storytelling.
- Comfortable presenting ideas, drafts, and progress updates in team settings, and open to contributing beyond video when it supports overall creative and commercial goals.
- Own equipment is a nice-to-have — Ventrata will provide what’s needed, but having your own setup is an advantage.
- Interest in tourism/attractions is a plus, but not essential.
Benefits
What can we offer?
- We are fairly informal about working hours. We want to make sure you like your job and wanna go an extra mile for us.
- Unlimited paid holiday days.
- Start-up working environment.
- WFH or work remotely.
- Team buildings and company remote office. Sounds boring? The whole team met in Spain, South Africa, Italy, Portugal, and France. We also enjoy a spontaneous beer after work or any sports activity.
- Office in Brno and Lisbon. We have two office locations: the core team is located in Brno and we have one newly opened office in Lisbon. How does working for a month from Lisbon sound? :)
- Young and passionate team.
- Refreshments and delicious coffee in the office area.
- Hardware/ remote setup package.
- Competitive salary and regular salary revaluation.
- Bonuses based on company performance.
Ready to help shape the future of travel experiences? Apply now and be part of something unforgettable.
About Ventrata
Ventrata is an enterprise ticketing platform designed for high-volume attractions, museums, observatory towers, sightseeing tours, and activity operators. Our all-in-one solution powers online, in-person, and third-party sales, and provides robust functionality for resource management, hardware integrations, and 24/7 live support.
Leading brands across diverse verticals trust Ventrata's solutions, and our focus on building long-term connections is key to mutual success. Since 2016, we have worked with many City Sightseeing operations and have teamed up with notable companies like Big Bus Tours and Historic Tours of America. Our recent partnerships, including those with English Heritage, Paradoxon, the Empire State Building, Thames Clippers, and many others established over the past two years, show strong potential to evolve into enduring, long-term relationships. These examples represent just a few of our many collaborations driving the innovation behind the 21 million tickets we sold in 2023 — a 60% increase from the previous year.
What truly sets us apart is our independence — we've been profitable since 2018, with no reliance on venture capital. This financial stability allows us to innovate and grow on our own terms.
We value collaboration and freedom ensuring that every team member has the space to take ownership, be heard, and drive real impact.
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