SIEM Knowledge Engineer (Technical Writer) na Securonix

At Securonix, we’re on a mission to secure the world by staying ahead of cyber threats, reinforcing all layers of our platform with AI capabilities. Our Securonix Unified Defense SIEM provides organizations with the first and only AI-Reinforced solution built with a cybersecurity mesh architecture on a highly scalable data cloud. Enhanced by Securonix EON’s AI capabilities, our innovative cloud-native solution delivers a seamless CyberOps experience, empowering organizations to scale their security operations and keep up with evolving threats. 

Recognized as a five-time leader in the Gartner Magic Quadrant for SIEM and highly rated on Gartner Peer Insights, our award-winning Unified Defense SIEM provides organizations with 365 days of ‘hot’ data for rapid search and investigation, threat content-as-a-service, proactive defense through continuous peer and partner collaboration, and a fully integrated Threat Detection, Investigation, and Response (TDIR) experience—all within a single platform. Built on a cloud-native architecture, the platform leverages the Snowflake Data Cloud for unparalleled scalability and performance.

Securonix is proud to be a cybersecurity unicorn and featured in CRN's 2024 Security 100 list. Backed by Vista Equity Partners, one of the largest private equity firms with over $100 billion in assets under management, we have a unique advantage in driving innovation and growth. With a global footprint, we serve more than 1,000 customers
worldwide, including 10% of the Fortune 100. Our network of 150+ partners and Managed Security Service Providers (MSSPs) enables us to deliver unmatched security solutions on a global scale.

At Securonix, we are driven by our core values and place our people at the heart of everything we do:

• Winning as One Team: We work together with universal respect to achieve aligned outcomes.
• Customer-Driven Innovation: We innovate to stay ahead of the market and create value for our customers.
• Agility in Action: We embrace change and are unified in our purpose and objectives amidst change.

Join us as we redefine cybersecurity, innovate fearlessly, and grow together as one team.

Job Title:  SIEM Knowledge Engineer

Job Level:  Individual Contributor 

Total Experience: 3+ years 

Relevant Experience:  3+ years 

Primary Skill Sets: Security/SOC Analyst, SIEM, Cybersecurity, TDIR, Technical Writing  

Role Summary: 

We are seeking a skilled technical communicator with expertise in cybersecurity, SIEM software, and related technologies. The ideal candidate brings hands-on experience as a SOC Analyst (or in a similar role) combined with proven skills in technical writing and/or software quality assurance. 

In this role, you will serve as a critical bridge between development teams in India and documentation teams in the US, ensuring the delivery of clear, accurate, and user-focused product content. 

Key Responsibilities: 

• Develop a deep understanding of Securonix products, features, and enhancements. 

• Test and validate new functionality to ensure documentation accuracy and completeness. 

• Leverage the latest AI-driven tools to create, refine, and streamline technical content. 

• Collaborate closely with developers and staff writers to produce comprehensive, user-friendly documentation. 

• Create content that empowers customers to effectively deploy, manage, and succeed with our solutions.
  
• This is an opportunity to combine your technical expertise and communication skills to shape how customers interact with cutting-edge cybersecurity products.
  
• The ideal candidate is detail-oriented, self-motivated, and able to communicate effectively in English. 

What You’ll Do & Achieve: 

• Collaborate with product developers, product managers, QA technicians, and other stakeholders to gather and synthesize technical information. 

• Develop and maintain product documentation, including conceptual overviews, detailed descriptions, and step-by-step procedures for Securonix products. 

• Translate highly technical and complex cybersecurity concepts into clear, concise, and accessible content for diverse audiences. 

• Leverage AI tools (such as GPT) to automatically generate documentation content from technical sources—including design documents, transcripts, product specifications, code, and development tickets. 

• Test product features under development and provide feedback on software usability, ensuring a positive user experience. 

• Review and refine documentation to ensure technical accuracy, clarity, and consistency. 

• Identify gaps in existing documentation and propose improvements based on user feedback and technical insights. 

• Edit documents for the team and implement style guide principles. 

• Collaborate with other writers and coordinate the delivery of shared content. 

• Contribute to and maintain an online documentation repository. 

• Stay up-to-date with the latest cybersecurity and SIEM technology developments to ensure documentation reflects industry standards. 

• Deliver quality documentation that allows Securonix users to be successful using our products. 

Minimum Qualifications: 

• 3+ years of experience as a Threat Intelligence Analyst, Security Operations Center (SOC) Analyst, Security Engineer, Threat Hunter, or related cybersecurity role. 

• Proven hands-on experience with SIEM software, ideally Securonix SNYPR or Unified Defense SIEM (UDS), or tools such as Splunk, QRadar, ArcSight, or Sentinel. 

• Experience creating and using AI prompts to generate quality technical content. 

• Proactive and self-motivated to seek information from various SMEs. 

• Strong attention to detail. 

• Comfortable working in a fast-paced, ever-changing environment. 

• Proven ability to learn and master new products, tools, and technologies. 

• Familiarity with technical documentation principles. 

• Must be a self-starter who works equally well independently and in a team environment. 

• Ability to communicate complex technical ideas effectively in English, both in writing and verbally. 

• BA/BS degree in Technical Communication, Computer Science, or a related technical field, or equivalent experience. 

Additional Valuable Skills (Not Required): 

• Experience with MadCap Flare.  

• Familiarity with Quality Assurance (QA) processes, UX principles, and UAT methodologies.  
  

Benefits: 

As a full-time employee with Securonix, you will be eligible for the following employee benefits:

• Health Insurance with a total sum insured is INR 7,50,000
• Coverage: Self, Spouse, 2 kids, Dependent parents, or parents-in-law
• Personal Accident with total sum insured is INR 10,00,000
• Term Life Insurance with a sum assured for employees is 5 times fixed base pay is covered.

Securonix provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.