Manager ACH Compliance & Ops na Galileo Financial Technologies
Galileo Financial Technologies · Sandy, Estados Unidos Da América · Onsite
- Senior
- Escritório em Sandy
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Who we are:
Welcoming, collaborative and having the opportunity to make an impact - is how our employees describe working here. Galileo is a financial technology company that provides innovative and revolutionary software products and services that power some of the world's largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. Galileo leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients. Learn more about us and why we work here at https://www.galileo-ft.com/working-at-galileo.
About Us
At SoFi and Galileo, we are redefining the future of financial services by delivering innovative and seamless fintech solutions. We empower people to achieve financial independence and success by combining cutting-edge technology with world-class compliance and operational excellence.
Role Overview
We are seeking a Manager, Payments Compliance & Operations to oversee implementation, compliance, and operational oversight of our payments programs. This leader will ensure adherence to NACHA rules and regulatory requirements, and support payment operations at scale. This role combines compliance expertise with operational execution, ensuring that payment flows are efficient, secure, and fully compliant with industry standards. This will cover multiple payment rails, including ACH, Wires, RTP, FedNow, OCT & AFT.
Key Responsibilities
Compliance & Risk Management
- Serve as the subject matter expert on payment rail compliance, including ACH, Wires, RTP, FedNow, OCT & AFT.
- Ensure adherence to the Nacha Operating Rules and Guidelines, as well as regulatory requirements across all payments rails.
- Lead the execution of the annual Nacha ACH Audit and Risk Assessment.
- Own and maintain the Payments Risk Management Policy.
- Partner with Risk, Legal, and Compliance Teams to evaluate new payment initiatives for regulatory soundness.
Operations & Implementations
- Manage the implementation and operational readiness of new payment capabilities with Clients and Sponsor Banks.
- Oversee daily operations of payment processing, monitoring, exception handling, and escalations.
- Identify and resolve process gaps, system inefficiencies, and compliance risks.
Leadership & Cross-Functional Support
- Provide compliance guidance and operational support to product managers during product development.
- Act as a primary liaison with bank partners, clients and auditors for payment-related topics.
- Lead internal training and knowledge-sharing sessions on Nacha, FedNow, RTP and other payment rails.
- Mentor and coach junior operations staff, building a strong pipeline of payments expertise.
Data & Technical Skills
- Leverage SQL and reporting tools to monitor payment activity, identify anomalies, and support root-cause analysis.
- Build queries and dashboards to track operational performance and compliance KPIs.
- Partner with data engineering and analytics teams to enhance monitoring, reporting, and audit readiness.
- Use data to inform risk assessments, operational improvements, and compliance reporting.
Qualifications
- Accredited ACH Professional (AAP) designation required; additional certifications (AFPP, APRP) preferred.
- Bachelor’s degree in Business, Finance, Accounting, or related field (Master’s preferred).
- 5+ years of experience in ACH payments operations, compliance, or banking/fintech.
- Strong knowledge of NACHA operating rules, ACH regulations, and payment industry standards.
- Excellent problem-solving skills and attention to detail in a highly regulated environment.
- Strong communication skills, with the ability to work cross-functionally with internal and external stakeholders.
- Ability to thrive in a fast-paced, dynamic fintech environment.
Preferred Qualifications
- Experience in fintech or high-growth financial services companies.
- Previous experience managing compliance and operational teams.
