Shade Server Full Time na Marriott Orlando Downtown Hotel
Marriott Orlando Downtown Hotel · Orlando, Estados Unidos Da América · Onsite
- Junior
- Escritório em Orlando
This position is based in Orlando, Florida.
The Marriott Orlando Downtown Hotel in Orlando, FL is searching for a Shade Server to join our team. Located in the Creative Village in downtown Orlando, the hotel has 297 guest rooms with views of the downtown Orlando Skyline. This great full-service Marriott Hotel has 15 meeting rooms with 15,992 sq. ft of space, an onsite Starbucks, Shade Bar and Grill, Fitness Center, and Outdoor Pool.
Job Description:
- Communicate with the kitchen regarding menu questions, the length of wait, and product availability.
- Ensure tables are set with clean and sparkling tableware.
- Greet guests timely with a positive, outgoing welcome.
- Ensure knowledge of menu and restaurant promotions and specials, including ingredients and preparation.
- Present menu, describe menu items and make personal recommendations in order to create a wonderful dining experience for the guests.
- Recommend and pair wine selections.
- Serve alcohol/non-alcoholic beverages in accordance with federal, state, local and company regulations.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Maintains knowledge of MICROS system and follows procedures for placing orders.
- Deliver food and beverage orders in a timely manner.
- Revisit guest table throughout the meal service to ensure satisfaction with each food course and/or beverages.
- Present physical and accurate check to guest and process payment.
- Thank the guest and give a fond farewell.
- Maintain cleanliness of work and guest areas by clearing table and trays in restaurant.
- Bus tables and set table for next guest party.
- Complete closing duties, including restocking items, turning off lights, etc. Follow proper closing procedures, cleaning and stocking work stations, folding napkins and cleaning and setting tables.
- Complete end of shift paperwork, get checked out my management.
- Follow company and department safety and security policies and procedures to promote a clean, safe, and secure environment including
- Safe operation and storage of tools, equipment, and machines
- Follow Hazardous Material Management Program
- Use proper equipment, wear appropriate personal protective clothing (PPE)
- Use the Lockout/Tag-out system before performing any maintenance work.
- Use correct lifting procedures, as necessary, to avoid injury
Work Environment / Physical Demands:
- Standing during majority of shift
- Regularly required to lift, reach with hands and arms, use fingers (keyboard etc.) to handle or feel.
- Lifting requirements of up to 20 pounds.
- Use of the telephone (hearing & speaking)
- Working in café/kitchen on tiled flooring; kitchen conditions may be hot; floor may be slippery (appropriate footwear required)
- Direct contact with guests, managers and employees.