Tribal Family Services Prevention Case Manager na INDIAN HEALTH COUNCIL INC

Description

Since 1970, Indian Health Council, Inc. (IHC) has provided high-quality, compassionate healthcare and support services to the nine Federally recognized American Indian tribes in north San Diego County. With more than 200 employees serving 2 clinic sites, IHC is proud of the diversity of its staff as a reflection of the community it serves. The reward of working at IHC is more than a paycheck and excellent benefits; it is the impact and contribution to the Tribal community that employees value most. If you are passionate about improving the overall health and wellness of our tribal community, IHC is looking for people like you.

About Us
• Patient-Centered Care: Medical, Dental, Behavioral Health, Pharmacy, Social Services
• Research focused: Community Based Participatory grant-funded research programs; we are a Native American Research Center of Health (NARCH).
• Accredited as an ambulatory health care center by AAAHC

Our Philosophy
At IHC, we believe in empowering our patients with knowledge to achieve their healthcare goals. We strive to treat the whole person using a multifaceted approach to include physical, mental, emotional, and spiritual aspects of health and wellbeing.

Our Benefits
PPO medical, dental, and vision insurance with low employee contribution; company-paid life and disability insurance; malpractice coverage for providers; 403B retirement with company matching; generous PTO and Sick time; 14 paid holidays; paid jury service; and paid bereavement leave; reimbursement for professional license(s), and certifications such as CPR and continuing education units. Our facility also qualifies as a high-need area for provider CA State and Federal Loan Repayment Programs.

Job Title: Tribal Family Services Prevention Case Manager

Reports To: Tribal Family Services Director

FLSA Status: Non-Exempt

Classification: Regular, Full-Time, 40 hours/week

Schedule: Monday-Friday, 8:00am-4:30pm (must be flexible for home visitations)

Location: Onsite (Valley Center and surrounding area)

Funding: Grant ends June 30, 2027

SUMMARY:

The Tribal Family Services Prevention Case Manager (TFS Prevention Case Manager) assists Indian families by providing in-home parenting and child abuse prevention services. The TFS Prevention Case Manager will work closely with TFS Court Advocate and San Diego County Health and Human Services Agency (HHSA) to provide information, resources, and referrals to prevent the breakup of Indian families.

ESSENTIAL DUTIES AND RESPONSIBILITIES: The information in this job description indicates the general nature and level of work performed. It is not designed to be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job position. Duties and responsibilities may change (be assigned or removed) at any time with or without notice.

1. Work closely with HHSA and other community agencies to prevent child abuse through education, referrals, and assessments in San Diego and Riverside Counties.

2. Work with county welfare services on investigations of abuse and neglect referrals for seven (7) of IHC’s consortium tribes.

3. Provide case management services to families at-risk and/or involved in prevention/voluntary cases with child welfare services.

4. Conduct community presentations on child abuse prevention and provide parent education classes to families at-risk and/or involved in the child welfare process.

5. Work closely with all departments in the clinic, interacting with providers in medical, dental, behavioral health, and other staff to coordinate services for clients.

6. Attend and contribute to the ICWA case staffing and Child Protective Team (CPT) meetings to support client’s needs, address community issues, and promote resources.

7. Willingness to cross train in other aspects of Tribal Family Services.

8. Provide statistical information as required by policy and procedures.

9. Compliant with all program and grant reporting.

10. Position may be re-assigned during activation of EOP.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

TRAVEL & DRIVING REQUIREMENTS

· Travel may be required for this position.

· Driving is required for this position.

EDUCATION AND/OR EXPERIENCE

· High school diploma or GED required.

· Bachelor’s degree in social work or related field preferred.

· Minimum of one (1) year related experience and the willingness to be trained.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

· Knowledge of ICWA regulations, County CPS agency.

· Knowledge of HIPAA and Child Protection laws.

· Knowledge of culturally diverse populations and the willingness to be trained.

· Skilled in parent education, community presentations and facilitating meetings.

· Skilled in interviewing, community presentations, facilitating meetings.

· Skilled in obtaining information and cooperation from individuals or groups.

· Ability to establish and maintain effective working relationships with patients, staff, and the public.

· Ability to interpret and communicate social work agency rules, regulations, and procedures.

· Ability to write reports, correctly reflect on treatment and document patient progress.

· Productivity Software: Microsoft Office 365; Word, Excel, PowerPoint, Email & Calendar Management (outlook), Teams (video conferencing and meetings), and Share Point.

· Electronic health records software (EPIC MyChart preferred).

· Utilization of Paycom and PolicyTech systems.

CERTIFICATES, LICENSES, MEMBERSHIPS AND REGULATIONS

· A valid California driver’s license and a good driving record will be required at the time of appointment and must be maintained throughout employment.

· Current AED CPR certification or attainment within 6 months of hire.

· Applicants must successfully pass a pre-employment physical exam, tuberculin skin test or x-ray and urine drug screen test.

· Health must be adequate to perform all duties of the position.

· Must pass criminal background check.

WORK ENVIRONMENT

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job.

· Indoor office environment. Occasional work conducted off-site in home (home visits and supervision).

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job position. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee may occasionally lift and or move up to 5 pounds. The employee frequently is required to sit. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus.

CUSTOMER RELATIONS

1. Respond promptly and with caring actions to patients and employees.

2. Maintain professional working relationships with all levels of staff, patients, and the public.

3. Be part of a team and cooperate in accomplishing department/organizational goals and objectives.

QUALITY MANAGEMENT

1. Display knowledge of normal signs of human development and ability to assess and provide age-appropriate care.

2. Contribute to the success of the organization by participating in quality improvement activities.

SAFETY

1. Maintain current knowledge of policies and procedures as they relate to safe work practices.

2. Follow all safety procedures and report unsafe conditions.

3. Use appropriate body mechanics to ensure an injury free environment.

4. Follow all infection control procedures including blood-borne pathogen protocols.

HIPAA/COMPLIANCE

1. Maintain privacy of all patient, employee, and volunteer information. Access such information only on a need-to-know basis and for business purposes only.

2. Comply with all regulations regarding corporate integrity and security obligations.

3. Report unethical, fraudulent, or unlawful behavior or activity.

Indian Preference shall be given in accordance with IHC’s Policies and Procedures.

Qualifications