Student Casual - Postgraduate Student Ambassadors - CAL - Grade 2 - 902411 na The University of Birmingham

Position Details

School or Department: Arts & Law

Location: University of Birmingham, Edgbaston, Birmingham UK

Grade: 2

Positions available: 50

Hourly rate: £13.06 + holiday entitlement

Casual contract from: 3/11/25

Closing date: 5/10/25

This vacancy is only open for University of Birmingham Postgraduate students studying within the College of Arts and Law. Please be aware that the vacancy may be taken down early dependent on the number of applications received.

Our offer to you

People are at the heart of what we are and do.

The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university.  We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.

We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate.  We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.

The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site.  On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens.

Find out more about the benefits of working for the University of Birmingham 

Background

The College of Arts and Law Marketing Team works to recruit students and promote the research in the College. The College includes: Birmingham Law School; School of History and Cultures; School of English, Drama and Creative Studies; School of Languages, Cultures, Art History and Music; School of Philosophy, Theology and Religion.

The role would be to help recruit postgraduate taught and postgraduate research students. Our main Postgraduate Open Days are on Saturday 15 November, Wednesday 18 March and Saturday 27 June. There will also be online webinars in January and May.

Role Summary

The College of Arts and Law Postgraduate Student Ambassador is a key support role for the College. We are looking for current Postgraduates to join us as Student Ambassadors to support student recruitment and marketing activity for the College.  Ambassadors are employed to support activities and offer advice and knowledge to future students. Ambassadors may be involved in activities including delivering presentations to large audiences, leading campus tours and helping with online webinars. All Ambassadors are also expected to make themselves available for the University’s Postgraduate Open Days held in November, March and June 

Ambassadors may also be involved with creating engaging content for the University website, prospectus and College social media. This could include student profiles, blogs and videos. 

The role involves supporting the College Marketing and Communications team in marketing initiatives to encourage prospective students to apply to Birmingham and offer holders to accept their offers. 

The role may cover working across a wide variety of platforms and activities including Unibuddy, Zoom webinars, phone calls and videos. 

The position does not guarantee regular hours per week. The hours will be ad hoc. Working hours are variable depending on the number of positions available and what shifts are assigned (notified in advance) and on an Ambassador’s availability around studies. Most activities will take place Monday to Friday however activity may also take place during University vacation as well as over the weekends (Open Days on Saturdays). 

Main Duties

You will be managed by a member of the College Marketing and Communications team who will direct your work and priorities. Types of activity may include: 

• Working during the main University Postgraduate Open Days in November, March and June. This is likely to be activities such as being on the subject stands, delivering a presentation on your experience as a student and directing prospective students. 

• Leading campus tours 

• Preparing and delivering presentations and participating in online webinars  

• Becoming a UniBuddy representative answering questions online from prospective student enquirers about your experience of Birmingham 

• Writing interesting blog posts from a student perspective. Topics will be provided to coincide with key events throughout the year plus opportunities to create personal content related to student life 

   

Person Specification 

• Current Postgraduate student studying a College of Arts and Law subject  
• Enthusiasm for the University, the College and your area of study 
• A good knowledge (or willingness to gain knowledge) of the University, campus and its student support services 
• A good level of English language is required in both written and verbal communication 
• Customer service skills including the ability to stay calm, friendly and helpful when interacting with people and under pressure 
• Evidence of showing diplomacy and initiative to deal with a variety of people and situations  
• A professional approach to work is required, as well as being able to represent the University and its brand consistently and appropriately  
• Reliable, punctual, organised and conscientious 
• The ability to take initiative and resolve problems when needed 
• Confident and comfortable appearing on camera (where applicable)

Benefits 

• Develop a range of skills and experiences for your CV including evidence of effective teamwork, leadership, communication and public speaking 

• Gain experience and confidence dealing with people from a wide range of diverse backgrounds 

• Gain experience in working in a marketing environment 

• Salary at a generous hourly rate 

   

   

Interview and Eligibility to Work documents 

• If shortlisted you’ll be invited to an interview during w/c Monday 20 October 

• You’ll need to complete a Right to Work check before you can work with us. 

• The application deadline is 11.59pm on Sunday 5 October