S/4HANA Quality Management (QM) Solution Consultant – APAC Hub na ZEISS India

ZEISS in India

ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics.

ZEISS India has 3 production facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS’ success story in India is continuing at a rapid pace. 

Further information at ZEISS India.

The S/4HANA Quality Management (QM) Solution Consultant – APAC Hub is a key role,  responsible for the design, configuration, and deployment of quality processes across global manufacturing and supply chain operations. This position requires deep expertise in S/4HANA QM, covering quality planning, inspection, and quality notifications, and must support both process and discrete manufacturing industries.

The successful candidate will be a subject matter expert in SAP QM, working closely with global business and IT teams to ensure the delivery of standardized, compliant, and efficient quality management solutions across inbound, in-process, and outbound scenarios.

Primary Duties and Responsibilities:

• Lead the design and configuration of SAP S/4HANA QM processes across quality planning, inspection lot creation, results recording, usage decision, and quality notifications.
• Support end-to-end quality scenarios, including goods receipt inspection, in-process inspection, final inspection, and customer complaint management for discrete and process manufacturing.
• Ensure integration of QM with other SAP modules, including MM, PP, EWM, SD, and PM, and ensure seamless handoffs across production and logistics processes.
• Design and implement quality inspection setup with inspection plans, sampling procedures, master inspection characteristics, MICs, and dynamic modification rules.
• Act as a single point of contact for QM-related topics across project phases
• Drive alignment with global templates, while accommodating regional legal and compliance requirements, including regulated environments (e.g., ISO, FDA, GMP).
• Support system testing including unit tests, integration tests, UAT, and coordinate defect resolution in close collaboration with business users.
• Lead data readiness and migration of quality master data such as inspection plans, MICs, catalogs, and quality info records.
• Ensure effective cutover planning and hypercare support to enable smooth go-lives and business continuity.

Contribute to continuous improvement initiatives, digital quality reporting, and adoption of Fiori apps or embedded analytics for real-time quality KPIs.

• Bachelor's degree in Engineering, Quality or Information Technology.
• 7+ years of experience in SAP, with at least 2+ years hands-on in S/4HANA Quality Management.
• Proven track record in delivering quality processes in both discrete and process industries, including integration with production and warehouse systems.
• Strong understanding of quality master data, inspection lots, notifications, and defect management.
• Experience in managing quality processes in regulated manufacturing environments is a strong plus.
• Familiarity with tools like Fiori apps, SAP Analytics Cloud (SAC), and workflow-based quality notifications preferred.
• Participation in global template-driven rollouts or large-scale SAP S/4HANA transformation projects is highly desirable.
• SAP QM certification is a plus.
• Excellent communication, analytical, and stakeholder engagement skills

Knowledge of ITSM and Solution Manager is preferred

Your ZEISS Recruiting Team: