Health & Performance Director na Canyon Ranch

Canyon Ranch guides the pursuit of wellbeing on a path through immersive destinations to a lifetime of proven answers. We inspire your well way of life through Integral Answers, Personal Guidance, Lifetime Impact and Evidence-based Progress. We’ve been helping our guests in finding their “well way of life” at our world-famous resort destinations since 1979.  

Now, we are building on this expertise with the launch of our new Canyon Ranch Resort in Austin, TX,  opening Q4 2026.

We are seeking a Director of Health and Performance to oversee our Austin H&P team.

In this role, you'll lead a team of direct reports (medical) and provide functional support to all divisions of Health and Performance on property.

You'll control budget including planning, prioritization and management and provide strategic direction and functional support across all areas—including Medical, Mental Health, Nutrition, Exercise Physiology, Acupuncture, Sports Medicine, Spirituality, and supporting staff.

Additionally you will:

• Ensure optimal staffing and practitioner availability to deliver an exemplary guest experience.
• Oversee departmental planning, budgeting, and financial management, including payroll, monthly financial statements, and operating budgets, to maintain the department’s strength and performance.
• Guide the design, development, and implementation of Health and Performance programming such as workshops, lectures, and curated experiences.
• Hold accountability for the overall guest experience within the Health and Performance Department and serves as an active member of the property’s Executive Committee.

• Oversee and control budgets including planning, prioritization and management

• Actively participate in the Austin Executive Committee

Be part of the Canyon Ranch team and a culture whose purpose is to make lives happier and healthier.  

WHAT YOU'LL DO AS A CANYON RANCH COLLEAGUE

• Programming: Responsible for facilitation and implementation H&P owned programs, additional CR programming as needed, workshops, lectures, designed experiences, and new H&P services. Areas of responsibility include communicating effectively with Ranch wide departments to ensure smooth implementation, including revenue management services, compliance and legal. Creates work-flow processes and coordinates system redesign to establish efficiencies in operation, improved guest service and cost effective approaches to expense management. Coordinates process management and evaluates work flow to create measures of success and feedback loops with the overall goal of continuous quality improvement. Designs and develops measurement tools written procedures, templates and policies. Develops financial proformas for new programs workshops or services approved by revenue management and the Experience development committee.
• Staff Supervision: Supervises assigned Health and Performance departments including oversight of scheduling, performance reviews, and coaching, counseling, routine written and verbal feedback for all assigned staff. Provides technical assistance and support to staff and assists with any initiatives regarding process improvement, upgrades to the infrastructure and/or staff knowledge. Provides or ensures appropriate coaching, development and performance management for all staff in department. Ensures payroll functions are executed accurately and timely.
• Reporting: Develops and regularly reviews service reports to maximize and capitalize on service promotion and availability, return on investment for capital expenditures and wage review analysis. Completes primary research on new technology and services to aid in the design or implementation of said services and technology. Makes recommendations for promotional/marketing activities to enhance revenue.
• Budget & Finance: Responsible for the development of annual budget and daily management to meet budgetary goals. Create efficiencies and manage expenses while increasing revenue opportunities to meet or exceed budgetary goals. Effectively analyze department utilization and attain staffing and room utilization goals. Develop budget for each of the Health and Performance areas: including Medical, Mental Health, Nutrition, Performance Science, Acupuncture, Sports Medicine, Spirituality. Reviews advises and assists in defending budgets. Works closely with department directors to coordinate revenue and expenses on a monthly basis.
• Compliance: Partnership with compliance and regulatory to maintain an up to date awareness of current regulatory and compliance obligations for State, Federal and other relevant jurisdictions that are applicable to Health and Performance operations. Ensures that procedures are implemented, maintained and regularly audited to sustain continued full compliance with applicable laws and regulations. Promptly reports any known shortfalls to the Chief Compliance/ Auditor Officer & VP Health & Performance. Experience with or willingness to develop skills to assist with EHR functionality
• Leadership: Help drive awareness of H&P activities across property, ensure a strong working relationship across all departments of the property (General manager/Spa Director, etc), be the representative leader for H&P onsite and represent H&P in the on-property executive committee. 
• Public Speaking & Interaction: Have previous public speaking experience and leading a team that directly and indirectly reports to you. Also have the ability to facilitate guest interactions with Health & Performance providers and subject areas
• Expertise in one pillar of Health & Performance 

WHAT YOU'LL NEED TO BE SUCCESSFUL

• Experience: 10+ years of progressive experience
• Education: Master's Degree in Public Health, Health Administration, Nursing Administration or other health-related field.
• Proficiency with electronic health record (EHR) functions to support efficiency, reporting, and integration of Health & Performance services across the property.
• Valid driver's license with acceptable driving history
• CPR/AED certification within 90 days of employment
• Comfortable with public speaking and experience leading a team of direct and indirect reports. 

WHAT YOU’LL RECEIVE AS A COLLEAGUE

• Competitive salary and benefits package, including health, dental, and vision insurance, 401k matching, and paid time off
• Partner and collaborate with world-class experts in the fields of health, fitness, spa and health & performance
• YouPlay - Exclusive access to Canyon Ranch amenities and discounted programs at our properties
• A supportive and collaborative team environment
• Opportunities for professional development and growth

Canyon Ranch is a 14-time winner of Travel + Leisure’s Best Spa Award, a winner of the LUX Life Magazine Most Pioneering Holistic Health & Wellness Resort Award and Conde Nast Traveler Readers’ Choice Awards, an 11-time recipient of the Condé Nast Traveler Best Destination Spa Award, and named 2025 Top Five Wellness Hotels in the World by The Michelin Guide. 

We are proud of our ability to help transform lives. It motivates us. It energizes us. It fulfills us.

Are you ready to join our cause?