About Us

Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’ largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 97-year legacy in event management as well as new technologies to deliver moments that matter.

Summary

The Manager Strategic Operations serves as a critical partner to the executive leadership team, functioning at the intersection of executive support, operational leadership, and strategic execution. This highly visible role blends the rigor and discretion of a Senior Executive Assistant with the proactive foresight and operational insight of a Chief of Staff. You will be responsible for optimizing executive time, facilitating cross-functional initiatives, managing strategic priorities, and ensuring seamless day-to-day business operations. 

This role is eligible to work a hybrid schedule, generally requiring work in-office 2-3 days per week based out of our Dallas, TX Headquarters. 

Essential Duties & Responsibilities

• Provide high-level administrative support to the executive team, including calendar management, travel coordination, meeting preparation, and expense reporting.
• Act as a gatekeeper and liaison, managing internal and external communications on behalf of the executive.
• Prepare briefing materials, presentations, and agendas; ensure follow-up on action items.
• Maintain absolute confidentiality and professionalism in all aspects of work.
• Drive alignment across strategic initiatives by coordinating cross-functional collaboration and ensuring timely execution of key priorities.
• Partner with senior leadership to develop and track organizational initiatives.
• Facilitate leadership meetings, strategic planning sessions, and key business reviews.
• Proactively identify bottlenecks or risks to execution and work cross-functionally to resolve them.
• Lead and manage special projects and initiatives from concept to completion with minimal oversight.
• Implement efficient internal processes and systems that enhance executive productivity and organizational effectiveness.
• Coordinate and monitor progress on executive-level tasks, ensuring deadlines are met and priorities are clear.
• Serve as a central point of contact across departments for executive-related initiatives.
• Draft communications and strategic messaging as needed.
• Ensure clear communication and collaboration across leadership and departmental stakeholders.

Education & Experience

• 5–8+ years of experience in a high-level Executive Assistant, Chief of Staff, Strategic Operations, or similar role supporting senior executives.
• Bachelor’s degree required.
• Exceptional organizational, project management, and multitasking skills.
• Strategic thinker with a strong bias for action and execution.
• Proven ability to handle confidential information with discretion.
• Strong written and verbal communication skills.
• High emotional intelligence and interpersonal skills.
• Comfortable working in a fast-paced, dynamic environment with evolving priorities.
• Experience in a high-growth environment.
• Expert in Microsoft Office Suite. 

Travel Requirements

What We Offer

Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially.  These are a handful of the types of programs and benefits our full-time people may be eligible for.  There may be some variances in specific benefits across regions.

• Medical, Dental, Vision Insurance
• Tuition Reimbursement
• Paid Parental Leave
• Life, Accident and Disability
• Retirement with Company Match
• Paid Time Off

Diversity Commitment

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.

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